Taboon

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OPEN NOW - Closes at 10:00pm

Spoiled chicken, too salty beef, and totally cold to the touch! 2 of the 3 meals were returned untouched. So while one person ate dinner, the other 2 sat. Did we want something else? Not! How about some grilled veggies to munch on till he is done? Businesses have one chance to make a repeat customer, and charging them for the compliments that come with the meal is not going to make that happen. It is not the good appetizers that bring a person into a place, it is great food; if the food is returned, do not add insult to injury to the dining experience by charging them for the soup and salad, they could have gotten at home.

I have been to Taboons (the Flint location, near the mall) a total of five times...

Out of the five times I have gone, twice I waited for nearly an hour and was not seated. A couple of years later, I went again- (you know, third time is the charm) was seated and waited 30 minutes before even getting a drink order, after which I left.

About a month ago- again, I re-attempted (after being convinced by friends who happen to enjoy this restaurant) and was pleasantly surprised to have decent service and to actually have been seated in a fairly prompt manner. I thought perhaps... management had improved.

A couple of evenings ago, some friends, my husband and me went back. We were seated, and served in an excellent and prompt fashion- all was well.

However, when my husband paid for dinner- we waited half an hour and did not get his credit card back. Tired of waiting, my husband asked our server where his card was so that we could leave, the waitress gave a flurry of excuses and said they could not locate the card and were trying to look for it.

We waited for another 20 minutes before my husband became very flustered and asked to speak with the manager.

The response from the ladies at the cash register was that she was "Not there." So, not only did the wait-staff manage to lose my husband's credit card, there was no management or supervision available to speak with.

When I asked for the manager's phone number, they gave me Taboon's number and told me to call the manager in the morning. The wait staff simply continued to blame the young lady running the cash register and said that she was not properly trained and was poor at her job. This, in my opinion was a horrible excuse- how poorly managed can a restaurant be?!

After having sat in wait for over an hour over the whole mess, we left and had my husband's card deactivated since there was obviously no other resolution to be offered.

When my husband called the manager, she told him she had not been informed of the situation- but found his card lying on the counter when she got in- and every time she attempted to run the card it said it was denied.

How IDIOTIC can you be?!

Which begs the question, if they couldn't find the card while we were there- where was it? Did someone attempt to steal it? How miraculous it was that it magically reappeared when the manager shows up the next morning...

I will NEVER return to this restaurant. If you want fantastic middle-eastern food in Flint, where they WON'T lose your credit card and you actually WILL get seated with fantastic service DO NOT go to Taboons!!! What a NIGHTMARE!

We wanted something different for dinner today, tired of pizza! My fiance and his 4 kids had never tried middle eastern food before, I had. Taboons was VERY accomodating to our large family of 8 with a fair price. I couldn't stop eating, it was SSOO GOOD!!!!! With such a large family, we can't afford to eat out often so we expect good food (good service). Taboons did that for sure! A++