Pro Tune Cycle
Farmington, MN 55024
Reviews
03/26/2014
Provided by YP.comI emailed back and forth with Pro-tune about having some work done on my motorcycle. Total was told to be $200 (i may have misunderstood, will get back to that later). When i was called with a total of $360 i was surprised. I asked what all was done. they listed everything that we agreed to plus $40 for breaks. I knew that i needed them done...so i said that i was quoted $200. So i felt $240 was the correct total. I said i had emails showing that. He said that is why he prefers phone calls and agreed to the total. I picked up the bike 2 days later. The mechanic wouldnt look me in the eye...not a good sign. He went over everything that was done. Pickup, oil, tube, and breaks. Also all noted on the receipt as being done. riding home i realized something was wrong. I checked when i was home and the breaks were NOT done. its clear they were removed and replaced...either differently or with equally bad pads. The wear marks show that. I called and was told, nope they didnt do the breaks. I checked back over the emails and it could have been argued that it was $200 PLUS $120 and not $200 total...honestly i dont know if that was a misunderstanding or bait and switch. My issue is with the fact i was lied to. I was told i was getting work A done, they did B. Not acceptable, and not safe! Had i not been an experienced rider i could have relied on those breaks (that they said had been done), crashed and died! Their negligence and untruthfulness is completely unacceptable.
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Mon - Fri: Sat: Sun Closed - Brands
- arctic cat, can-am, honda, kawasaki, polaris, sea-doo, ski-doo, suzuki, triumph, yamaha
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- check, master card, visa
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- Motorcycles & Motor Scooters-Parts & Supplies, All-Terrain Vehicles, Motorcycles & Motor Scooters-Repairing & Service, Snowmobiles-Parts & Accessories, Snowmobiles-Repairing & Service