Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total by Verizon in Evergreen Park IL. Powered by Verizon's 5G network, find the right fit for your lifestyle, international calling to Mexico and Canada, and a wide selection of the hottest devices and accessories. You can even bring your own phone and contacts. Phone financing is available.
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Reviews

W
williamscal

02/23/2006

Provided by Superpages
I did not like anything about my experience at this location

During a recent visit, I attempted to explain that my cell phone was not working; before I could complete my concern, a salesperson interrupted me and rudely stated, "you either need a new battery or a new phone." I stated I had insurance and my phone was less than a year old and should still be under warranty; the salesperson replied, well you will still have to pay the $50 deductible, even if it's still under warranty. I assumed I would be referred to a repair technician. But I wasn't. I left and explain the situation to a Verizon Customer Service Rep; he explained the sales person did not follow proper procedure and if the phone was still under warranty, I should have been given a new phone.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
Apple Phones Disney+ Provided with Select Pans Google Phones International Plans Motorola Phones No Contract Phone Plans Phone Plans Prepaid Phone Plans Samsung Phones
Payment method
financing available
Categories
Cellular Telephone Service, Telecommunications Services, Telephone Communications Services
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