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I got good pricing & service!! It took me time & research before I went in the first time. We were planning too get a 46in LED, I did get pissed at 1 salesman 3 or 4th visit? Finally we did walk out with the latest & greatest 55in Plasma VT30 series, when we get healed from the vt30 purchase - We'll be back` for the AV Equipment & Speakers!One other thing, in 95` I bought a 35in from them!Thanks David S.PS; Too the folks that had problems; did you do any research or had an idea what you wanted. That would help a lot, plus I see that you have internet skills-get informed!