Since 1955, Emerald Hearth, Spa & Patio has been a Eugene, OR leader in the sales, installation, maintenance, service, and repair. Our focus is on heating sources for the inside of your home and recreational items for the outside of your home. Below are just some of our top-of-the-line products: • Above ground spas and hot tubs • Above ground swimming pools • Pool and spa chemicals • Patio furniture • Barbecues and grills • Wood, gas, and pellet stoves • Wood, gas, and electric fireplaces • Hearths We've been keeping you warm in winter, and helping you have fun outdoors in summer for nearly 60 years. Our professional staff are factory-trained and certified. Our products are cost-effective, energy-efficient, and environmentally friendly. Are you ready to relax in your spa or in front of your fireplace? Then call Emerald Hearth, Spa & Patio today!
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Reviews

J
june.gordonstrome

09/06/2013

Provided by YPmobile
Unsatisfied

Worse service manager in town he is a rude crude disgusting man named Pat. He is not good for this company he talks down to people and is disgusting. If I was the comptroller at this store I would fire him in a second I would never allow this in the companies I have run!

07/21/2012

Buying Quality Verses Cut rate junk.

I found out the hard way that when I shop for the best price for items. that I get what I paid for. My great deal on a Patio set that was a steel in my book, wasn't a steel at all. I purchased elsewhere and a couple of rain showers caused my new set to rust in the first summer (made in china). I was so mad and I took such care with it so it would last. When I went to Emerald pool & patio they sold not only quality furniture made to last 15 years or better, they also sold Made in the USA. I've learned the hard way that I'll go to Emerald over the cut rate places anyday. The angry person I just read doesn't live in the real world that I know, and probably takes his car to someone who works out of his own garage. Emeralds rates are right with the HVAC service rates as well as the upstanding auto repairs. I bet you can guess......Made in the USA means you get Quality and Emerald sells it. Some people haven't learned that yet, I like the thought of not contributing to this disposible world that we seem to live in. Thanks Emerald for KEEPING American's working and selling Quality. Wish more American's understood.

05/09/2011

over priced

Had them come out and just check my spa out it cost me 95.00 i was shocked who charges 95.00 per hour?? so i called several places and got quotes most would do a quick check for 55.00 to 70.00 or they are 75.00 per hour to do tghe work check around people anyone can work on your hot tub you dont need these yahoos i used the people out w11th way less and excellent. Dont be duped into paying the 95.00 per hour no one else charges that not even close who do these people think they are??

04/15/2011

Terrible and over priced

had some repair work done by them and the service was terreible and to make things worse i had expected a repair bill of 200 but got one for 500. I did some checking elsewhere and found that they are known for this they charge 95.00 per hour look around everyone else i talked with was 75.00 oer hour and the cost of partsthey way over charge be aware very dissapointed

R
rooney09

03/24/2010

Provided by YP.com
Deplorable "service"

It has been 4 months since I started my process with Emerald Pool and Patio and I am still trying to get my final product satisfactorily installed. I have had to take off of work multiple times, and will again at least once more before my final non-defective unit is installed. In my experience there is limited (at best) follow through after they have collected your money. I have asked for the name of a general manager or owner on at least 3 occasions and have never been given an answer, I just get told "we'll take care of you", which has yet to happen! Last contact was nearly 2 weeks ago, they were going to get back to me in "a little bit". Apparently that translates to "we won't call you back, you'll have to call us". I am really disappointed with the service (if you can call it that) that. I really feel like once they have your money, they don't care about anything else. I most certainly WOULD NOT recommend this company!

More Business Info

Locally Owned For 59 Years.

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 541-688-3768

Services/Products
  • Hot Tub Service & Repair
  • Swimming Pool Dealers
  • Pool Equipment Repair
  • Sauna Repair
  • Pool Repair
  • Fireplace Installation
  • Pool Service & Repair
  • Winterizing & Closing
  • Pool Equipment Installation
  • Commercial Swimming Pools
  • Swimming Pool Maintenance
  • Gas Fireplace Repair
  • Fireplace Repair
  • Pool Heater Repair
  • Fiberglass Pools
  • Pool Covers
  • Pool Pumps
  • Saunas & Steam Rooms
  • Hot Tubs
  • Filters
  • Filtration Systems
  • Swimming Pools
  • Pool Chemicals
  • Above Ground Pools
  • Diving Boards
  • Indoor Pools
  • Pool Enclosures
  • Hot Tub Covers
  • Concrete Swimming Pools
  • Fitness Pools
  • Liners
  • Pool Equipment
Brands
RegencyVermont CastingsHamptonCountry Stoves
Payment method
mastercard, amex, cash, discover, visa
Neighborhoods
Bethel-Danebo, Trainsong
Social Links
Categories
Fireplace Equipment, Awnings & Canopies, Bathroom Remodeling, Building Contractors, Building Specialties, Cabinet Makers, Cabinets, Fireplaces, Furniture Stores, General Contractors, Heating Equipment & Systems, Heating Stoves, Home Improvements, Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Major Appliances, Patio & Outdoor Furniture, Patio Equipment & Supplies, Plumbing Fixtures, Parts & Supplies, Screen Enclosures, Small Appliances, Swimming Pool Construction, Swimming Pool Covers & Enclosures, Swimming Pool Dealers, Swimming Pool Repair & Service
Other Information

Parking: Lot, Free

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