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At Industrial Door Company, we specialize in sales, service and installation of various commercial doors, dock products, gates, operable walls and partitions. We have serviced the door needs of the best companies in the greater Chicago area since 1982. We are here to help your business run smoothly and we are available 24-hours a day and 365 days a year. The types of doors we work with include: • Rolling • Sectional • Pedestrian • High Speed • Dock • Gates • Sliding We only offer the top-of-the-line-manufacturers, including Cookson, Raynor, Clopay, Richards Wilcox, Albany, Liftmaster Operators, Chase and Special Lite. Our team of trained and certified technicians have unmatched experience in all commercial door applications. Our fully-stocked trucks and warehouse allow us to repair or replace your door quickly and effectively. We offer regular maintenance and inspection programs to make sure that your doors will continue to work properly. We inspect all of the doors parts, make any necessary adjustments and lubricate all moving parts and assemblies. Call us today at Industrial Door Company for more information!

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Reviews

BS
Blake S.

11/22/2016

Provided by YP.com

Exceptionally poor experience with this company. Avoid at all costs.

Our condo building needed to get two exterior doors replaced -- a simple project. Industrial door supplied an acceptable bid in April and quoted a 3 week lead time. We accepted the proposal, and from there the project went down hill.

- Were immediately informed that they "forgot" to include glass for the doors in the quote, and the price would be 30% higher. We needed the project completed and chose to still move forward.

- Original quote was 3 week lead time. After 4 weeks without communication, we followed up to determine status and were told installation would not occur until mid-July (11 weeks)

- Industrial door again missed this deadline and did not attempt installation until early August (15 weeks).

- During installation, they discovered that they measured incorrectly and the doors would not fit and would have to be re-machined.

- Final installation occurred in mid-september (19 weeks)

Our experience with this company is that in addition to lacking professional skills like communication and accurate proposals, they lack the craftsmanship to do something as basic as replace a door on the first try.

More Business Info

We Take Care of Your Doors So You Can Take Care of Business.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
Door Repair
Brands
liftmaster, raynor
Payment method
amex, master card, visa, cash, check, debit, paypal
Languages
Spanish
Other Link

http://www.industrialdoor.com/products/fire-doors

Categories
Doors, Frames, & Accessories, Fence-Sales, Service & Contractors, Garage Doors & Openers, Material Handling Equipment
Other Information

Parking: Lot

Services: Commercial Doors, Overhead Doors, Electric Garage Doors, Garage Door Installation, Garage Doors, Vinyl Garage Doors, Door Repair, Gates, Composite Garage Doors, Installation, Overhead Garage Doors, Doors, Garage Door Openers, Loading Dock Equipment, Garage Door Repair, Electric Gate Openers, Exterior Doors, Roll-Up Garage Doors, Wood Garage Doors, Metal Garage Doors, Garage Door Parts, Custom Doors, Industrial Doors

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