Riverside Veterinary Hospital

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While generally satisfied with the office, I ultimately was forced to leave due to the office's ridiculous policy of naming an animal's owner.



My ex-wife was listed as my dog's owner in the office records simply because she was the first person to bring the dog to the clinic. After taking the dog to multiple visits after the divorce and requesting each time that my name be updated as the owner of the dog on record, I was faced with ridiculous stubbornness from the staff. I was told that I would need to provide evidence that I was the owner. I tried being reasonable and explained that the dog was not part of the divorce agreement, and that I was obviously the one taking care of the animal as I was responding to an appointment post card that the office had mailed to my house. I then pointed out that if I just brought the animal in as a new client, they would not ask any questions. This went all the way up to Dr. Cline herself, and it took a letter from my ex-wife to even get the records released for the animal.



Outside of that ridiculous interaction, the office hours are very limited. If you are looking for routine visits and do not ever plan on something bad happening to your animal, then they are fine, but heaven's forbid that your animal gets sick, because they have no after hours availability. I can not tell you how many times I had to go to other vet clinics due to emergencies over the years.

I take both of my dogs, Moe and Curly, to see Marybeth and she is always patient and kind. She rescues bloodhounds and so while your in the office you will often hear the howl of a hound and this makes my dogs ears perk up and look and sniff around, but they never get anxious. The howls from the hounds are always happy and playful, so I think that hearing this makes my dogs comfortable. Marybeth herself and all her staff are wonderful, I would reccomend this place to any and all pet owners!!