CCPA
At Shamaley Collision Center of El Paso, our specially trained professionals have all the parts, tools, and expertise to repair almost any vehicle on the road. We combine solid craftsmanship and state of the art technology to restore your vehicle to its pre-accident condition. Our facility is staffed with A.S.E. Certified and I-CAR trained technicians to ensure your vehicle is repaired in accordance with cutting edge advances in engineering and factory specifications. Our dedication to providing quality collision repair has established our reputation in the industry and is why we are a preferred repair center by most insurance companies.
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GS
Gustavo S.
Gustavo S.

12/17/2013

Provided by YP.com

The worst dealer ever. I purchased a 2013 Ford Focus Titanium. The sales advisor Arturo was awesome. The second day after purchasing the vehicle I started having issues with the radio, rear hatch and the air conditioner.  I took it to shamaley about six times for the same issue and my vehicle was in the shop for more than two months. I had to be put in three different car rentals. I contacted for directly and they were no help. They told me they would reimburse my car payment since I wasnt able to drive my vehicle. The same issues came back after they said they had fixed them. I asked for them to take the car back and ford said they wouldnt and that all they could do was try and keep fixing it. After that I went to shamaley to see what the could help me out with as far as getting rid of the vehicle. They said they would work with me in a trade in. There offer was terrible all they wanted was to make more money. I am a veteran so for you soldiers out there buy some where else and not a ford product they don't stand by there products.

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pinkfloss
pinkfloss

03/31/2013

Provided by YP.com

I have purchased my last four vehicles from Shamaley Ford and have had the same great service every time

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gregsalvador46
gregsalvador46

03/12/2013

Provided by YP.com

The overall the experience was pleasant.

H
harrismccredi
harrismccredi

03/01/2013

Provided by YP.com

Overall the experience was pleasant. Ill come back for sure.

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leagrace99
leagrace99

02/08/2013

Provided by YP.com

The sales representative and the finance representative were both very professional and courteous. I had a very pleasant buying experience at Shamaley Ford.

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haroldfreiderson
haroldfreiderson

02/01/2013

Provided by YP.com

Previous visits at Shamaley have always been pleasant. This visit was completely pleasant and the service was prompt and excellent.

M
meganrey24
meganrey24

01/30/2013

Provided by YP.com

I am very pleased with the customer service and the sales.

S
shanedeanda
shanedeanda

10/27/2012

Provided by YP.com
Excellent and quuck service......

Excellent and quuck service....Chuy from customer service provided nothing but the best customer service that I haved seen in a long time. Keep the good work Chuy!

K
kentopax
kentopax

10/26/2012

Provided by YP.com
Francisco my sales representat...

Francisco my sales representative is very knowledgeable and handles himeself with the outmost professionalism... He instilled confidence and that is a key element for a great sales experience. I willlook forward to future purchases from this agency and willcertainly be recomending people to purchase from you.

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daddyshomeph
daddyshomeph

10/01/2012

Provided by YP.com
Well I went in for a oil chang...

Well I went in for a oil change and the service was great.Thank you Keep up the good work.

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casopeia10
casopeia10

09/10/2012

Provided by YP.com
The service at Shamaley Ford i...

The service at Shamaley Ford is truly outstanding!

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redjam
redjam

08/22/2012

Provided by YP.com
Keep up the good work! My serv...

Keep up the good work! My service manager... Joe Candalaria... is as professional and efficient as they come. I can buy a car anywhere. Service after the sale is far more important to me. I have a future car purchase in mind and the service I have received from Joe upon the purchase of my 2011 Taurus SHO at Shamaley has guaranteed that Shamaley will be my first dealership choice.

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fivefightsnelson
fivefightsnelson

08/16/2012

Provided by YP.com
They did an excellent job. whe...

They did an excellent job. when I was going to pay they informed me of some credit I had and I was asked if I wanted to apply the credit to the bill. This was great. I appreciate that they informed me of my credit. I will continue to take my vehicle for service at Shamaley. Chuey always doeas a great job at taking care of any service my truck may need and informs me of any work I should consider doing.

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drewster
drewster

07/09/2012

Provided by YP.com
Everything good so far. Awesom...

Everything good so far. Awesome service team. I have been taking my vehicles to Chuy for many years and will continue. Thanks..

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lonniefawkes
lonniefawkes

06/29/2012

Provided by YP.com
Each and every time I go in fo...

Each and every time I go in for any type of service Ernie goes out of his way to do the right thing by any means.

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angelahyun
angelahyun

06/26/2012

Provided by YP.com
My vehicle was repaired to my ...

My vehicle was repaired to my satisfaction and was also advised of other services that were needed at the time. Mr. Salinas...the service rep. was extremely helpful ...even provided me with a ride home while my car was being worked on. The coffee and doughnuts while I waited for a ride home was a very nice gesture on behalf of Shamaley Ford. I will recommend this dealership to all my friends and family. Thank you.

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davidmohan
davidmohan

06/25/2012

Provided by YP.com
I was pleased working with Lil...

I was pleased working with Lili, she listened to me when I explained what was wrong with the truck and kept me informed as the work progressed. I really appreciated that.

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alberto30
alberto30

01/06/2009

Provided by YP.com
Exceptional Service

My experience with Shamaley Ford was wonderful! From begining to end the staff at Shamaley was serviceable and knowledgeable. I never felt rushed or pushed to make a purchase, they're expetise and product knowledge was exceptional. All the staff treated us in a friendly and professional manner. This experience with Shamaley Ford has made me believer that purchasing a vehicle DOES NOT have to be an agonizing experience. I highly recommend them for you next car purchase!





Alberto A.

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grandma8
grandma8

01/06/2009

Provided by YP.com
GREAT CUSTOMER SERVICE

I did my research on-line with Shamaley Ford looking for a expedition. I found the expedition and submitted a request for information. I received an email letting me know the vehicle was in stock. I then received a phone call asking me when I would be available to stop by so they could have the vehicle ready for me to test drive. When I got to the dealership a salesperson showed me the expedition I was looking for and also showed me other expeditions he thought I would be interested in. I ended up purchasing a expedition that night. Since my husband is a truck driver I was very apprenhensive purchasing a vehicle without him. I felt the Shamaley staff was very helpful and would recommend them to anyone. Thank you for making this a great buying experience.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

TollFree: 888-693-9989

Brands
Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, MINI, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Porsche, RAM, Subaru, Toyota, Volkswagen, Volvo
Payment method
master card, visa, amex, cash, check, diners club, discover
Associations
A.S.E. Certified,I-CAR trained
Categories
New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting
Other Information

Specialties: Lifetime Warranty, WiFi lounge

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Payment Options