Firestone Complete Auto Care
390 Green Valley Rd, El Dorado Hills, CA 95762
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Reviews
08/03/2020
Provided by SuperpagesI paid to have 4 new tires put on. When I went in the TPMS(tire pressure management system) was working fine. When I left it was not. I thought it probably just had to reset because of the tire changing but after driving it a considerable distance it was still on. I had to take it back the next day where they told me one of the sensors wasn't responding. I HIGHLY doubt the excuse I was given that the battery was too low to reset since it was literally working 3 hours earlier when I handed them the keys. After bring that up they offered to do the work for free if they opened it up and found the sensor had been damaged during installation and only charge me for the part if it was just a the battery dying. Today I called back to make an appointment and get a price. TWO HUNDRED AND TWENTY DOLLARS for ONE sensor. This is a part I can buy brand new, OEM online all day long for $15 each or even less as a set of 4. There is no way a markup like that can be justified. And of course they will not use a customer supplied sensor.
Also, I bought the tires on eBay and paid for the installation through a company called CarAdvise that partners with this Firestone. That was a fiasco as well. CarAdvise and Firestone don't seem to communicate very well which lead to a very sketchy, time consuming experience altogether.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 916-939-1204
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, amex, visa, discover
- Other Link
https://local.firestonecompleteautocare.com/california/el-dorado-hills/390-green-valley-rd/
- Other Emails
- Social Links
- Categories
- Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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