Our business takes quality and customer service seriously. As a NAPA Auto Care Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: * Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts. * Employ ASE-certified technicians in all areas of work performed. * Be dedicated to customer satisfaction. * Exercise reasonable care for the customer's property while it is in the shop's possession. * Provide a system for fair settlement of customer complaints, should they occur. * Maintain the highest standards of the automotive service profession. * Technicians at NAPA Auto Care Centers have access to the most extensive training in the automotive industry. * Furthermore, we employ ASE-certified technicians for all areas of work performed.
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Reviews

A
ani4475

01/11/2013

Provided by YP.com

Knowledgeable, honest shop with kind and friendly staff, can't be beat! Thanks for keeping all our cars on the road.

T
tak382

01/08/2013

Provided by YP.com

They are always easy to work with and make me rest assured that my car is safe and working perfectly. I appreciate that they give me heads up when something will want to be checked up on at my next oil change. It is a working relationship I would never compromise on. Thanks guys!

M
makers47

01/04/2013

Provided by YP.com
My family has been using your ...

My family has been using your services for well over 20 years. But I can't thank you enough for the time, attention and care your shop has given. Especially keeping my daughter's car safe for her to drive while away at college. I truly appreciate your attention to detail and your efforts to work on her car even when she is only home for a day. Thank you

A
ang103

12/31/2012

Provided by YP.com
The work I required was handle...

The work I required was handled promptly and efficiently. All of the office personnel I dealt with were amicable. The waiting area is neat and pleasant. Who could ask for more? Thanks!

A
aashlynn

12/28/2012

Provided by YP.com
The job was completed quickly ...

The job was completed quickly and correctly. Service people were helpful and polite.

F
foxxymoviefan

12/25/2012

Provided by YP.com
Great Work...AS usual,done in ...

Great Work...AS usual,done in a timely fashion.

F
fdsgdf54

12/21/2012

Provided by YP.com
Very happy with service and th...

Very happy with service and the ease of making an appointment.

S
sethh873

12/18/2012

Provided by YP.com
As always I was treated well a...

As always I was treated well and my car was serviced and ready for pick up as promised.

K
kabbaaa

06/06/2012

Provided by YP.com
Everyone at Rich's expert auto...

Everyone at Rich's expert auto service has done outstanding work on all of the cars we have brought in for repairs.

C
carlos7449

05/24/2012

Provided by YP.com
Wonderful service, clean surro...

Wonderful service, clean surroundings, very informative, great feedback in answering all questions, friendly and remembers all clients. Overall good experience.

R
r_lester73

05/17/2012

Provided by YP.com
Always honest and always on ti...

Always honest and always on time! Excellent service. Ken managed to squeeze us in on short notice.

N
nora0196

04/02/2012

Provided by YP.com
Took my car there twice so far...

Took my car there twice so far for oil change / inspection...great price, very nice, friendly people working there.

R
ronaldbrown830

03/27/2012

Provided by YP.com
We always get friendly and tim...

We always get friendly and timely service here; this is always reliably received and fairly priced. You guys are great!

B
bwill1117

03/20/2012

Provided by YP.com
Great service, great staff. R...

Great service, great staff. Richie is a real asset to this company. I really enjoy talking with him when I'm there. I highly recommend this place to anyone.

W
william358thompson

03/06/2012

Provided by YP.com
I have been dealing with Villa...

I have been dealing with Village Automotive Center for as long as they have been in Setauket- over 20 years. Why wouldn’t I go somewhere else? Because they provide every service I need for my car and they do it well. It’s nice to walk into a business establishment and be greeted by “Hi Al, how are you doing?” Any one of three pleasant men doing the greeting. I would have made the appointment over the phone if I could not do it that day- convenience. If the work was to be done that day, I would be given a ride home- convenience. Once they have the car I’m confident they will do a great job. The mechanics are well- trained. They do it right. If something extra should be done, they notify me before they go ahead and do the job. The job never has to be done over because it is done right the first time. Everything about this company is first class, first quality.

C
chrissmith3630

02/01/2012

Provided by YP.com
I have been taking my car to R...

I have been taking my car to Richie and Ken for over 18 years and I wouldn't dream of taking it anywhere else!

D
danielmartinez153

01/26/2012

Provided by YP.com
As always, the staff was pleas...

As always, the staff was pleasant, the work was done in a timely manner and the experience was very positive. I highly recommend Village Automotive Center.

More Business Info

Serving Long Island for Over 31 Years

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Air Conditioning & Heating
  • Tires, Wheels & Alignments
  • Engine Service
  • Brake Service
  • Transmission & Drive Train Services
  • Oil Changes
Payment method
discover, amex, master card, check, debit, visa
Neighborhood
Setauket-East Setauket
Accreditation

ASE-Certified Technicians

Category
Auto Repair & Service
Other Information

Warranties: Yes

Services: Air Conditioning & Heating, Tires, Wheels & Alignments, Engine Service, Brake Service, Transmission & Drive Train Services, Oil Changes

Appointment Needed: No

Brands Serviced: GMC, Volkswagen, Lexus, Ford, BMW, Acura, Nissan, Hyundai, Dodge, Audi, Jeep, Mazda, Buick, Kia, Chevrolet, Toyota, Chrysler, Subaru, Volvo, Honda, Cadillac