Computer Medics Of Alaska

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I've used a half dozen or so computer techs over the years with varying results. Usually what happens is that they are new in business and get overwhelmed with problems out in the real world.



I cannot stand it if a technician tells me that he needs to reformat one of my computers to fix a problem. That is NOT a solution, that is simply an easy way out for an incompenent technician.



I first used Computer Medics in 2007 and when I first started talking with Mr. Francis it was clear that he knew his stuff. Once he told me that he never reformats because that only erases the problem I had and does not actually fix the problem from recurring I knew I had a good tech.



He has helped my business grow by making my computers work for me more efficiently. My company would not be where we are today without him.

When my business laptop blue screened while updating my phone last week, I lost everything. Not only did I lose everything on my laptop, but since it was in the process of updating my business phone, I lost everything on my phone as well. I spent all day and night attempting recoveries and repairs. When it came down to it, I could have tried to wipe the drive and reinstall everything fresh, but I was feeling unsure that I had EVERYTHING backed up and decided to let a professional attempt it. I picked up my laptop this morning from Kendall Beckwith of Computer Medics of Eagle River. Everything is back as it should be and I didn't have to go through the hassle of reinstalling every program and copying everything back. I am back to work and so relieved. The final diagnosis was a hard drive failure and I am lucky to have anything from the drive at all, let alone everything. Thank you so much, Kendall. I cannot even begin to fully express my gratitude. You guys rock! Kelly Kohler