Sprocket Auto Repair

Write a Review919-336-2823

Took my car in for an engine check light issue. It took this business 2-weeks to fix my car. The car was repaired on a Saturday and I was contacted. I explained I was at work and would not be able to get the car that day, before they closed, which was 2pm. I was told by the owner that their storage fee is $35 per day and it would be added to my bill. I left work by cab and arrived at their shop to get my car. It was locked and chained in their garage. I explained to the owner it was very unprofessional to keep my car 2-weeks and not allow me adequate time to pick my vehicle up. An extra $70 was tacked onto my bill. The owner had tried to charge me for 2-days of storage I did not acquire. After threatening to contact the BBB, the owner finally deducted the bogus $70 storage fee. I will never patronize this business again.