Classic Collision of Gwinnett Place

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OPEN NOW - Closes at 6:00pm

These guys are great to work with. They took care of us throughout the process and went out of their way to make sure we were satisfied with the result.

The man that helped us was extremely polite, professional and an amazing representative for Classic Collision. He communicated well with myself and the insurance company, exceeding expectations throughout the entire process. He was friendly and efficient during drop-off and pick-up. Customer service couldn't have been better and I am very happy with the quality of the work performed. I hope to not require collision repair anytime in the future but if I do, there is no doubt that I will bring my car to Classic. Keep up the good work!!!

"I have just had my car's collision damage repaired by you and I wanted to thank you for an incredible job. In summary: Outstanding work quality, Outstanding services, Highly professional staff.
I would highly recommend Classic Collisions to friends and family.
Thank you very much."

Absolutely ridiculous experience. I wouldn't recommend this place to my worst enemy. The only things you should expect would be a headache, Zero accountability, missed deadlines, awful communication and terrible customer service. I chose them for a repair and should have known what I was dealing with when after the estimate and before the parts were ordered or in, they told me to bring the car in. What?! For what? They didn't have an answer. They decided my point was valid. Order the parts, call me when they are in, and I'll bring the car in for a quoted 3 day repair. On a Monday, they said bring the car on Thursday, that's when the parts will be in. I gave them till the following Monday. I Called them....NO PARTS. Also....no answers or eta. It took a week more before they got what they needed and I had to call to follow up and confirm with them every time. They said the car would be done by Friday. Lie. No warning, no call, no explanation. I called to confirm I could pick up, only to be told it would be ready Tuesday. I was told they'd call back with an explanation. Friday evening came and went and the manager Chris never called back. Tuesday came and went. No car. No call. Wednesday morning, I get the oops...."Just realized no one called , car will be ready after 2." No sorry. No explanation why this took days longer than promised. Nothing. I am beyond disgusted with this place. I don't even trust the quality of work to the car. ....how can I? They couldn't do the simple things right.

If your insurance company tells you to take your car here do not for any reason request another place. I went here to just get an estimate and Sonny Nguyen got in the car and some how broke my cup holder cover and failed to mention it. I called and the front desk and she says the do not get into vehicles. He was seen getting into the car! Asked for the keys and everything! I proceded to call my insurance company who called and spoke to the manager. They are denying the have done any damage. It was not broke when I got out of the vehicle but was broke when I got in noticed this on my way home. I came here for an estimate I couldn't imagine coming to get my car repaired when they break things so simple as a cover and then deny it. This place deserves zero stars for they way they treat customers and their property! Take your vehicle elsewhere.

"Always fantastic service- patient- caring of my schedule- prompt returned calls.

A pleasure to work with."

They were the best. This was the first accident that I've ever been in and he made it as pleasant as possible. I would not hesitate to recommend him to my family and friends. There attitude and personality was great. He was such a professional and made a unpleasant situation pleasant. The gm of this location was great and so kind. Thank you guys for all the hard work you all did to my car and making me feel like family.

Experiences like these make me appreciate businesses like Classic Collision.  There are not too many out there that understand the importance of customer service, nor are as honest and caring asClasssic Collision.  I will definitely be referring friends and family to Classic Collision.  Thank you.

They replaced the rear bumper cover. It was a very simple and straightforward accident which left the other guys' license plate bolts and a clear impression of the numbers on my bumper. They handled this job with speed and ease.

The entire team did an excellent, excellent, level 20 job with my car.

Everything was fantastic!!! Great customer service!!! Thanks

Classic Collision of Gwinnett Place is now my favorite auto repair place of all time. They are timely, efficient and very professional. They fixed the dent and matched the paint perfectly. I give them more than 5 stars!!! Thanks guys!!!

Classic collision is amazing great crew and staff! Car looks great and everything went really smoothly! Highly recommend!

Great place to have your car worked on. They are so neat and clean you could eat off the floor here... almost. They replaced my hood fenders and rear deck of my Miata and it could have passed for new. They even painted the inside of the rear deck, (trunk hood).

Classic Collision is the best place to have body work done! Recently, we had our Honda Civic in for repairs to the drivers side and the front end (neither accident was our fault!). The car came back to us in really nice shape. They also took care of my husband's Pontiac Grand Prix after a large tree branch crushed the roof and broke front & rear windshields.

I was referred to this company by my insurance company and could not be happier with the outcome. I spoke with Jay, he is a straight shooter and very knowledgeable...I felt as if the quote I got was entirely fair. He took the time to answer my questions and showed me some finished work which I was quite impressed with! The whole experience from start to finish was great.

What can I say about the crew here... Just Great, Friendly, and very Professional. My car looks brand new.

They are really friendly here. They helped me with my car and helped me work within my budget. I Will be coming back for any other car repair needs I have just because they are so friendly and do great work AND are affordable. I don't know what else you could need.

I have been to Gwinnett Place twice in the past year and am a happy customer. Clint really took care of me both times and I appreciate that. I would return if needed!

This was the second time coming back to Classic Collision. This time it was my sister's car and I was very impressed. I had to come online and give you all a big thanks. I was very impressed the first time I came in and I was REALLY impressed when I got the same great service again with my sisters car. Thanks a bunch!