Skip the counter when you rent a car with National in Detroit. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Detroit today!
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Reviews

CW
Chad W.

05/24/2015

Provided by YP.com

I had an accident with my rental car and the process to get a new car was fairly quick and painless.

LW
Lisa W.

05/22/2015

Provided by YP.com

I travel frequently, National is always my preferred car rental service. They always have cars available, and they are clean and nice. I am a happy and loyal customer. Detroit staff was helpful and available, made it quick and easy to pick up and to drop off. Great experience, as always.

JF
James F.

05/15/2015

Provided by YP.com

I am a frequent traveler, and I must say, the National people at Detroit were just outstanding. They offered water when we arrived and helped us with our bags when we returned the vehicle. The car we used was also very good. Kudo's to the Detroit National team.

PP
Prasad P.

05/05/2015

Provided by YP.com

Great service. I was using the Emerald Club service the first time. Was able to pick up a car and go without having to wait in line. How sweet is that ?. Further on the return, I was severely late for my flight and the local employee of his own accord volunteered to drop me at the airport instead of having to wait for the shuttle. I was indeed blown away by the customer care. Thanks for a memorable experience.

DB
Doreen B.

05/05/2015

Provided by YP.com

Service was great. Staff was helpful and friendly.

PS
Paul S.

04/27/2015

Provided by YP.com

The car and service were great, but there was one problem that plagued me all week. The key set was huge. It was a steel wire permanently crimped together that contained not only too very large electronic keys and a Plastic National key ring badge, but the two valet keys were pulled out from the main keys and because there were on the steel wire, they could not be put away.



The result is a massive key cluster about the size of a softball. This is workable if I have my briefcase (maybe), but when I went out to lunch or dinner i had to carry it around like a giant key to a gas station washroom. Very annoying, next time I will choose a car / rental company accordingly.

HP
Harry P.

04/22/2015

Provided by YP.com

National Car Rental was easy to use and the people were very friendly and helpful. Th signage at Metro Airport could be better for directing you to the rental car shuttle, but once there, National's personnel were very friendly in helping us find a car with Sirius Radio operational and guiding us through the return process.

CS
C S.

04/22/2015

Provided by YP.com

National Car Rental Detroit Metro Arpt should only be used if you are traveling in to DTW and can not get to another car rental. I needed a car for a week and live in the general area so I rented from the airport. The prices are 4 times higher than any other car rental off DTW car rental road campus. I was SHOCKED that there were no attempts to meet or attempt to meet other rental agency rates even National rentals. While I understand travelers have little to no options due to lagistics, but the extrieme rate differences are not appropriate. I was very dissapointed in this factor alone. Staff were kind and helpful.

BW
Beverly W.

04/22/2015

Provided by YP.com

The Detroit National Car Rental has first rate staff. From the bus drivers to the people greeting you when you arrive and then the person at check-out, each one I encountered was very friendly and professional. My vehicle was great as well and the return was super easy. A+ Customer Service!

KD
Kim D.

04/20/2015

Provided by YP.com

Amazing People. This is the first time I have used National and the service I received was so impressive. You actually get the feeling that they care about the customer!

TB
Tony B.

04/15/2015

Provided by YP.com

Excellent service, a remarkable customer service experience. I enjoyed the car so much because it really saved on gas...more than my own. I plan on using National again for my car rentals.

ZH
Zachary H.

03/31/2015

Provided by YP.com

There was not a large selection for Emerald members but I found a car to my liking. The rental process overall was easy and efficient.

DR
Deadra R.

03/24/2015

Provided by YP.com

As an Emerald member I found the lot very unorganized. Cars were not parked in their appropriate sections. Each time we asked an attendant we were given incorrect direction. Manager tried to make things right. I'm sure if it weren't so bitter cold out and we spent a lot of unnecessary time outside looking for the right section that I would have appreciated the managers efforts a bit more.

MS
Mick S.

03/14/2015

Provided by YP.com

Great customer service. From the shuttle bus driver to the Check-out person at the gate, who quickly explained the routine when he saw this was my first time as an Emerald member.

Special thanks for Matt Lawson and Ish, who arranged an immediate express drive to the terminal, as I was about to miss my plane due to heavy traffic when returning my car. Thanks to them I was able to catch my flight.

JK
John K.

02/25/2015

Provided by YP.com

POS Car ... Dirty and crappy car. Choices sucked.

JJ
Jennifer J.

02/19/2015

Provided by YPmobile

Love national. I have an emerald club membership can pick any car off the lot. As well as if I don't see a car in the row, someone always go out and find a car off the lot. Five stars all day they never failed me.

KS
Kurt S.

02/13/2015

Provided by YP.com

National does a great job...quick in / quick out, good car selection, personable staff. Always a great experience!

AS
Amir S.

02/13/2015

Provided by YPmobile
best rental place ever

I was there waiting for a rental during a snow storm. Due to the extremely bad weather the manager upgraded my rental with no charge. I can't thank you enough. 4WD was a necessity in a weather like that day. You are the best.

AB
Aaron B.

01/24/2015

Provided by YPmobile
the champ of car rentals

National is the best cars are clean and ready to go number 1

TR
Theodore R.

01/22/2015

Provided by YP.com

National is my go to provider on rentals; business and leisure. Executive Elite is a nice name, but I would like(expect) more premium choices in the lot(row); 2-4 vehicles is not efficient and not much of a jump from general Emerald Club.

HOWEVER WE'RE TALKING ABOUT THIS RECENT TRIP.... for this trip I had a 2015 Tahoe. Change oil indicator came on 2 hours into my drive to Texas and developed two flat tires on general highway driving. Lucky I had service on my phone of find the process of changing my tire since there was no manual or papers. (first time w/this issue in a SUV) Had to switch out in Texas when the second flat began to develop.

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 888-826-6890

Services/Products
Airport Pick Up Car Rental Economy Car Rental Luxury Car Rental Rent a Car Rental Cars
Brands
Auto Rental, Car Rental, Economy Car Rental, Luxury Car Rental, Rent a Car, Rental Cars
Payment method
amex, cash, check, discover, master card, visa
Location
Detroit Metropolitan Airport
Neighborhood
Romulus
Other Emails

Categories
Car Rental, Trailer Renting & Leasing, Truck Rental
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