Vision 4 Less

Write a Review515-270-0082

CLOSED NOW - Opens atTomorrow 9:00am

I wanted to get my glasses adjusted and was directed to wait for a chair to be opened. When I sat down I asked the lady (Mary) if she could adjust my glasses and she assured me she could. Wow she knew what she was doing. Only took her one time and my glasses fit awesome. (which I didn't buy there) she also helped me get 2 new pair. Bless her heart not only is she good at what she does she was friendly and knowledgeable. SOOO if you want glasses that fit just ask for her. Im sending everyone I know to her as I have to travel a hour and a half to go there. Im pleased with my experience. Thanks so much

11/24/2014 I walk into the store for the 1st time ever.I am greeted with not welcome, hello, but we close in 10 minutes. I have to admit to you it was one of the most rude things I have ever felt. I didn't even respond to her because it wouldn't have been anything nice I would have said.I look around a bit another lady greeted me she was pleasant. There had to be 7 other people in the store.Same lady that greeted me told everyone they had to leave the store or they could lose there license. 7:00 pm poor guy walked same lady turned him right around told him they was CLOSED!!! Felt sorry for him he didn't know what to think. I have worked in the retail business for over 26 yrs. I have to admit I have NEVER seen such a unprofessional way of treating a customer in my life. All the thousands of dollars spend in advertising and one person destroys the sale. I would terminate the older lady who greeted me. I am giving 1 star only because it makes me.I would call this customer service for less. I would not do business here.

The price is good, but the quality is no good. My eye doctor could tell I got my glasses from Vision 4 less and recommended going anywhere but there. They did a poor job on my glasses. I went online and found that zennioptical has good reviews. A coworker also recommended them. They know what they're doing, unlike vision 4 less.

You can't beat the price of eyewear at Vision 4 Less. I would not recommend it to someone that has very specific needs as far as bifocals, etc... however if you are just getting glasses that are inexpensive and work. They are great. Specially if you get the insurance and something happens to them, they will replace them - no questions asked!!! It beats paying $300.00 for the same eyewear and having to wait about a month for an appointment or just to get them.

On 8-2-12, Jerry purchased glasses from your store on Merle Hay Rd. On 8-3-12, we called, speaking to your customer service person, Megan, & reported that the transition lens were not darkening as they should. She told us to bring them back in which we did on 8-8-12 to have the transition lens checked which they were supposed to have done, but the lens still did not darken. On 8-13-12 we again called, no one returned our call. On 8-15-12, we called again, and we were told to bring the glasses back in again and they would replace the lens. This we did on 8-15-12 only to arrive and be told that one of the machines was broke down & the lens could not be done until 8-16-12. Since we are located at least 75 miles from your place of business, Jerry asked that you mail the new lens to us which was not done. We called again on 8-20-12 to see why we had not received the lens and were told that they didn't know for sure what to do with them, however, Megan had been specially told to mail them as we had already made numerous trips to your location to get this problem taken care of. The lens were finally received later that week, however, the lens still do not darken as they should.We were told to put them in the deep freeze which was done, but it did not change anything. We had visited with your manager requesting some compensation for our many trips to your location for your error, however, they told us nothing could be done. Since this transition lens problem has still not been resolved, we would like a refund of $218.66 for a product that is not correct. Jerry is a diabetic, so his glasses are very important to him, however, your company does not seem to acknowlege that.We have contacted the Better Business Bureau there in Des Moines with our complaint, explaining our many trips to your location to get this product problem taken care of with still getting nothing correct from you.Jerry Williams, 1275 N. East Street, Corydon, Iowa 50060641-872-2115. [email protected]

This place is a flippin joke, 3 weeks and I still don;t have my glasses. The first pair my bi focal was half way up the glasses. the next pair they didn't put on on there. WTF. the next pair they gave me someone elses. Then they mailed the next pair to me. Wrong pair again. How many more weeks do I have to wait. My insurance won't pay for me to get them anywhere else for another year. Never again.

The people working there are so under qualified it is ridiculous. They have no business fitting and helping select eyeglasses for anybody. The adds you see on TV are a joke based on our experience. Wrong lenses in frames when I got there to pick them up. After waitng 40 minutes I decided to leave. All this time they are using my money since I already paid for my glasses. What a joke your company is.