Get last minute deals on car rental rates for business and vacation travel at Des Moines Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
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JM
Jeff M.

04/28/2015

Provided by YP.com

Had to wait in line for about 20 minutes instead of just walking out and picking a car.

RR
Ronnie R.

01/02/2015

Provided by YP.com

The agent was very nice, but tried to upsell me. I don't like that. I'm used to picking out any car I want since I am an Emerald Executive. I can't do that at this location.

AS
Arif S.

12/29/2014

Provided by YP.com

My Flight was delayed for several hours and arrived at 1am. I was delighted to see the agent there at the desk to get me the car. Thank you National for being there.

JH
Joshua H.

12/23/2014

Provided by YPmobile
No issues

It's a small airport so you don't have the luxury of a larger one. The people were nice, they did call a mini van an "upgrade". Other than that it was as I'm used to at airports of this size. Nothing exceptional nothing disappointing. This Florida native would have loved if the car was pre warmed, but hey that's traveling in winter.

DE
Dan E.

12/05/2014

Provided by YP.com

No Emerald Aisle at this airport, but I think it's the same for other preferred vendors, so with all else being equal, my experience with National is a good one. Be prepared to wait in line if you are picking up your car during their rush hour, especially long Mondays between 11 and 1 pm.

VK
Vamshi K.

11/25/2014

Provided by YP.com

I have recently rented a full size car in this location and this is the worst car I ever rented in my life...of course I had a replacement car for which it took me around 3 hours..... I Will not be renting in National Car Rental once again in my life... I rented the vehicle for 3 days over the weekend and returned the vehicle for the period I booked. And these guys charged me for those 3 days and also for the next whole week and its been more than 2 weeks still they didn't refund the amount.



These are the privileges of an Emerald Club member, and I'm afraid what it will be for a regular customer.

I can't post this without a rating so I have to give one.

JS
Jerry S.

11/24/2014

Provided by YP.com

no emerald isle, I had to wait 20 minutes in line for the car keys. (just like in 1980!)

AB
Adria B.

10/07/2014

Provided by YP.com
Overall fine. No complaints o...

Overall fine. No complaints other than there is no direct to aisle pick up for Emerald club members. Otherwise, car was fine. Gentleman at the counter was helpful when I requested a different car. Return was simple.

DC
D C.

09/30/2014

Provided by YP.com

I may have waited for my car, however the young lady behind the counter was very kind and brought the car to the curb for me. That was especially appreciated since I had ripped my MCL in my knee. It was stressed beyond comfort after running through Atlanta and then Des Moines. I truly appreciated all the care and concern they showed me. They were helpful in finding a replacement after my reserved vehicle class was sold out. My hats off to this National location.

DA
David A.

09/26/2014

Provided by YP.com

Unfortunately this is one of the National locations where you can't just pick your car from the lot and go. You have to stand in a line like every other place. This location doesn't seem to be very organized as they have frequently not had my reservation ready or somehow removed my emerald number from my reservation. National is still a great way to go but don't expect what you get at larger airports from this location.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

TollFree: 888-826-6890

Services/Products
  • Airport Pick Up
  • Car Rental
  • Economy Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
Brands
Auto Rental, Car Rental, Economy Car Rental, Luxury Car Rental, Rent a Car, Rental Cars
Payment method
amex, discover, master card, visa, cash, check
Location
Des Moines Intl Airport
Neighborhoods
Southwestern Hills, Greater South Side, Watrous South
Categories
Car Rental, Trailer Renting & Leasing, Truck Rental
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