American Business Phones

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Just a note to let you know Ross and Jake went out of their way to get our flooded facility back in operation as quickly as possible after the rains of a couple of weeks ago. Ross was especially patient in having to deal with Qwest and Carrier Access in getting our T-1 line operational today. I’ve been doing business with ABP for years and your employees’ positive attitude in dealing with their customers and quality of products is why I will continue to support and promote American Business Phones. Keep that team together as all of them are known by their 1st names and are part of the family here at Helena!

I would like to commend American Business Phones for their quality service over the years. We have always had quick & accurate responses to any questions or work we may have required. Everyone we have worked with has been quite knowledgeable and personable....I would especially like to commend Harlan, who did the installation, Rob who instructed us on the use of the new system…I would, with confidence,recommend American Business Phones to anyone!

My experience with American Business Phones can only be described as first class. Their attention to detail and commitment to making sure we are fully operational during and after the installation has been remarkable. The staff is very friendly and professional from their Sales Department to their on - site technicians……My personal experience with Jake Degard , Dan Degard, and Ross gives me confidence that American Business Phones is staffed by highly experienced telecommunications personnel……Universal Pediatric Services and our eight branch location are fully serviced by AmericanBusiness Phones. This system was designed and installed by a very knowledgeable staff, and we look forward to continuing our relationship with them for years to come.

We had a phone/data conversion with PAETEC on April 21, 2010. Ross is the phone technician that came out to assist us with this process for the phone conversion portion…..As usual, Ross was professional, courteous and very knowledgeable. He is not only knowledgeable about our Toshiba phone system & American Business Phones; but also the PAETEC system & how things should work. He had the problem diagnosed before the PAETEC technician and was telling him what the problem was, what to look for and where…When we had an additional problem the next morning, Ross again came out to our office & had the problem diagnosed before PAETEC. He again handled it calmly & professionally and interacted with PAETEC directly, removing me from the middle…I appreciate being able to work with such a professional technician who can always handle the problem. Thank you for the outstanding service.

I just wanted to drop a note and thank Dan and Jake for the professional manner in which they installed the new phone system in Storm Lake. They worked continually and professionally through the whole installation. They were very easy to work with and provided a complete answer and explanation in all the questions posed to them. We ran into several glitches with quad plates that were not working as we had hoped and they worked through each one of them in a positive manner! I appreciated all their work in gathering the old phone system and having it ready for me, even helping me load it in the car. It was a pleasure to work withboth of them.

When we were first looking in to a new phone system I spent 8-9 months doing my due diligence in researching different phone systems and vendors. The clear winner to me was American Business Phones. I have worked with American Business Phones for 3 years now. In that time we have doubled in size and so have the number of phones. They are great people to work with. I have gotten a lot of great ideas and plans for future growth. Through all of this I have cut our monthly phone bill by over 50%. I have never had a second thought about them or the service they provide. American Business Phones has been Top of the line all the way.

Your technical staff deserves all the credit for turning this project into a great success. Dan DeGard and the crew: Harlan, Dan B., Rob, Ross, Jake…….they are all, quite simply, top-notch professionals. Patient and understanding with us, polite and respectful with our residents, quick to respond, always there when we need them, always will to go that extra mile—and on top of all that they are as competent a group as I have ever worked with. Kudos to you. Your team really pulled this one offwith style. We appreciate it!

By the way, Dan, your technical team has been great to work with!!! Hope to work with you all again

Please make sure that the proper folks know that both Jake and Ross were excellent to work with. We have a diverse group of folks here ……. accommodating them all was no small task and handled extremely professionally by your crew

Ross and Dan are two of the best technicians I have ever worked with. They present a strong work ethic with success as their ultimate goal. They are both professional and personable ………Thank you for providing such excellent service.

The review from "Scuba Scout" is about as bogus as reviews get. American Business Phones does not use Sprint nor have we ever used Sprint as a service for local or long distance. When our customers call us for service, we respond quickly and professionally. If there are trouble issues we will work tirelessly until they are resolved. Individuals who leave reviews like scuba man never do leave a way to contact them which is not surprising. Somebody needs to get a life!

Always on time. willing to tackle any job. Very professional.

Always on time. willing to tackle any job. Very professional.

These folks sold a phone system about 5 years ago to one of my clients in rural Iowa that was way over the top for their needs. They connected their services through Sprint, and never called them again. A few months ago, my client asked me to look at the phone bills to see if I could see any cost savings. I found a solution that would save them about $1200/month over what American Business Phones offered. When I contacted them to find out if the services were compatible with the phone system they sold, they slimeball decided it was time for him to pounce on the business opportunity. Went around my back to the same supplier and sold the company...making more money off them for the referral...My question: Why weren't they concerned enough with their client over the past five years to offer them this money-saving service (which they had access to) earlier?