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H
har.review

08/04/2013

Provided by YP.com

They don't even deserve a star. This company is a joke!! Not only did I call and schedule this two weeks early but the day they were to send a team of 3 out to move me less then 5 miles, I was called the day before and asked if it would be okay if they moved up the timeline from 8:30 to 7:30am. I was excited, sure then I could unpack all day. BUT, this is where things went very very wrong!!! First the driver was 30 minutes late and I never received a phone call stating when he was going to be there...next no one in the local office would answer my phone calls, even though they say they open a 8, LIE # 1. Second I had to call the FL dispatch and they are the only interaction throughout this process that was okay, to call and get the local company on the phone!!! Now it was 9:30 the driver calls and says he didn't have gas so he should be there in an hour, immediately after the local office calls me and says they had to unload their truck for a haul last night and then the FL office calls and says the truck had maintenance issues all morning......REALLY? They can't even get their lies straight. SO FOUR hours after my scheduled time they finally show up! What a job a team of unprofessional men who thought inappropriate comments were okay. Then I get told the amount they quoted me was wrong oh and by the way for each piece of furniture they wrap and pack it's an additional $25, WHAT?! I was never told about this and this usually comes with the price of moving! Then the driver made the comment "I'll take care of you can waive it, but you need to take care of me and my guys, with a large....tip". Excuse me? Third, after all this crap happened it took then longer then expected, way longer.....I called the local office and requested a discount because it was their fault they were late, didn't bring the tools I would them about (to break down some furniture), and we unprofessional. I was told by the end of the day to call back and I would receive 25% off my cost......wow after inconveniencing me all day that is what they would provide. I thought okay, I can work with that until they moved everything into my new place.



That was a disaster! They obviously don' know how to load a truck, I had damaged pieces (of oak furniture not particle board), they ripped my exercise bike seat,and because they were now late dumped all the boxes regardless of what the were labeled into the family room and garage. I had to move everything myself after....glad I paid someone to help me. Upon closer inspection they put furniture together wrong, chipped more pieces then I knew about, and still demanded a tip at the end. Seriously?! Obviously I was very upset with this and still am! I called to get my discount, no one answers....go figure. Instead I play phone and email tag with their crack customer service team....joke....and they inform me that I will get nothing until I have a claims assessment done....I sent it in only to find out it is a guy they trust...um really if I had a bad experience with you do you think I would let a guy you use in my house? So I called to back and Joyce told me nothing could go forward until I did. I phoned her person and asked if he could maybe come after 5 or on a Saturday his reply was "It's five-a-clock somewhere on Saturday honey, just so you know"...so I decided nope he is NEVER coming into my home. I called Joyce back and after another series of phone calls and emails she finally agreed to refund a portion of the cost back to me.......right this is now 2 MONTHS later and they HAVEN'T done anything. DO NOT USE THIS COMPANY!!!!! UNPROFESSIONAL, NO COMMUNICATION, AND YOU CAN'T TRUST THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Y
youknowwhoiam2013

06/20/2013

Provided by YP.com

FIRST OFF THEY DONT EVEN DESERVE THAT ONE STAR. I would say that they told me it was going to be a $100 deposit and that they would be at the location at 8:30. After being givin the run around, oh I keep getting their voicemail to oh they will be there in 20 min to ok go home and wait for me to call you then an hour later the driver calls and says that he will be there in 45 min which would be now 12:45pm. I told him to head on over but now I have missed my other apts. due to this situation, he then replied, well we had another job to do and we are trying to get there as soon as we can" and it was not said politely. I told him that I wasn't aware of any other drops before me. I WAS TOLD THEY WOULD BE HERE AT 8:30AM. This man took that as I was cancelling so he called his dispatch and said I cancelled my apt. because I had another one to get to, so they sent them out to another job while im sitting at my storage unit waiting for them. Now long story short I was hung up on and then finally refunded my money with a very PATHETIC APOLOGY. Thank you Nice Guy Movers for all of your wonderful, BEST IN THE WORLD SERVICES TODAY!

L
lakemanwe

05/09/2012

Provided by YP.com
I had 3 guys moving my things ...

I had 3 guys moving my things ,Nice Guy movers was the business I went with because they gave me a complete and well informed Estimate which other companies don't, so, I made up my mind with these guys. NO regrets!

K
kellystor

03/05/2012

Provided by YP.com
Truly happy with the attention...

Truly happy with the attention and well prepared moving team, there is also another item to high light and that is the skilled customer care center which was very clear and polite when helping me book and set up my relocation

J
janice82

02/24/2012

Provided by YP.com
Pro packers!! I had my mouth w...

Pro packers!! I had my mouth wide open seeing how these guys packed all of my stuff with such practice, they were quick but also very careful when doing it they quilt padded all of my furniture so they would get scratched or damaged and once we got to my new apartment they unloaded the truck quickly and placed everything where they belonged just as I had told them to do so. Great services.

O
orlincleston

02/20/2012

Provided by Superpages

Not a mistake at all. Making the decision of having this moving company help me out in absolutely everything was no mistake, they did a wonderful job, with the professionalism and dedication that I wanted. And as result I had a perfect, relaxed and smooth move.

C
crystalisss

02/10/2012

Provided by YP.com
All thanks to Nice Guy Movers....

All thanks to Nice Guy Movers. Thanks to this outstanding moving company the day of my move I did die, ja ja ja, I was so relaxed seeing how they had everything under control and how they knew exactly what to do. They packed everything pretty quickly but obviously making sure that everything was wrapped the correct way and loaded in just a few minutes. Once we got to my new place they put everything in their spot and all I had to do was lay back and let the professionals’ work. Fantastic!!!

R
r_courtenay

02/08/2012

Provided by Superpages

Astounding. When my family and I decided to go with Nice Guy Movers we made the best choice, my two kids were delighted when they arrived to their new home after school and noticed that all of their things were already in their rooms. This is an excellent moving company which I recommend to all of those that want the best service ever.

J
johninlittleton

01/30/2012

Provided by YP.com
BEWARE! This company is actual...

BEWARE! This company is actually owned by 67th ave movers of denver. They also do business as neigbors moving and father and son. They have 89 complaints with the BBB and a F Rating. Their office is a virtual office, and their phone number goes to florida.

M
mady

01/24/2012

Provided by YP.com
The day my family and I planne...

The day my family and I planned to move to that new and huge house, we were extremely happy but the moment we started to organized all those things, we realized that we did not want to pack them by ourselves. In that moment we contacted this moving company and things were incredible done! I started to enjoy our new house in a shorter time! Thankssss!!!!

D
danielhowthorne

01/24/2012

Provided by Superpages

I love this moving company! They have the best staff I could have ever seen in my life! They knew how to understand what I wanted and how I wanted my move to be! I could easily see how professional they are and to be honest they deserve to be called EXCELLENT!

M
marla

01/16/2012

Provided by YP.com
This moving company is definit...

This moving company is definitely the only company we will use in the future; honest sales personnel, no hitch and no hassle from part of the movers, they arrived ready to work, showed great skill and stamina, also knowledge and experience. All of our items, whether they were delicate or heavy, were transported safely to location. Thanks a lot you guys, I will recommend you to everybody I know.

A
almabarnett91

01/10/2012

Provided by Superpages

I thought I would never have to move again during the winter time, but my corporate decided my transfer and it was a good opportunity, a nice position and all and all I like the sunshine state, and the idea of living there wasnt bad at all. The manager at my new office made the arrangements for my move, booked and did the that tedious job for me, the movers were great, respectful and really efficient, thanks Nice Guy movers for a seamless moving experience.

D
dakotap.

01/09/2012

Provided by YP.com
The movers were really helpful...

The movers were really helpful and efficient at lifting and carrying heavy stuff, they endure harsh weather, which isn’t a nice endeavor at all, but one the movers faced with professionalism. They made sure that none of my boxes goy wet or scuffed. They were great at lifting heavy items and placing them in the truck with swift skill. Thanks a lot you guys for a very smooth and safe move under some difficult conditions.

R
rosem.

01/03/2012

Provided by Superpages

We didnt expect these movers to be so effective, they started working at 8am last Thursday and finished up less than 8 hour later with all our things on location across town with no damages and perfect condition to our inventory. The movers were very thorough, caring to our stuff and nice to talk to us, we were completely happy with the final result and paying the bill wasnt an affliction because the movers earned it.

M
marthar.

01/02/2012

Provided by YP.com
Since the moment they arrived ...

Since the moment they arrived to my place the guys were attentive and friendly. They were professional and fast. The result was great, no mishaps and no lost items, the guys performed a seamless move and showed a completely professional demeanor.

J
joseph_end

12/27/2011

Provided by YP.com
Excellent Denver movers I love...

Excellent Denver movers I loved their service which included all the packing supplies, insurance and secure guarantee transportation. thanks for the good service you guys are giving around.

T
timothyfranco50

12/23/2011

Provided by Superpages

Thanks a lot to my movers, they were so nice since the moment they arrived, they helped us ease our stress, they were easy to talk to, and had great disposition to work. We were able to finish the loading before time, and got to driving with great time. When we arrived to location we found out a box was missing. The movers were prompt to come back to pick up home the box. The guys didnt charge me extra since they said it had been their mistake. Great quality of work. Thanks a lot.

R
robertlaw

12/20/2011

Provided by YP.com
As far as seamless and smooth ...

As far as seamless and smooth moves go this one has to be number one. NICE guy movers was super professional from minute one of my move, in that regard they were responsive from the sales girl – pretty cool and responsible-to the movers that unloaded my stuff at location. Thank you guys from the bottom of my heart.

G
guyches

12/15/2011

Provided by Superpages

A moving company as this one is like the perfect gift in a birthday party! I got their services when I was in the middle of my living room without knowing what to do and where to go! There boxes all around and I was close to have a heart attack! Fortunately, I got nice guys contact and they arrived on time! I could not believe how helpful they were! Thanks!

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 888-435-1939

Customer Care: 888-282-2520

Payment method
diners club, amex, check, discover, master card, visa
Neighborhoods
Central Denver, LoDo, Downtown Denver
Categories
Movers & Full Service Storage, Movers, Movers-Commercial & Industrial, Moving Boxes, Storage Household & Commercial
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