McDonald's
505 E Colfax Ave, Denver, CO 80203
Reviews
05/19/2015
Provided by YP.com05/19/2015:
It has been awhile since I have been here and things have not changed. Placing my order was easy and accurate this time... but my issues are being charged 28 cents for a large drink and receipt is illegible. First, the menu clearly states "ANY SIZE DRINK $1" on the lower left. So why am I getting charged 28 cents? Secondly, the receipt is extremely illegible. When I asked them to re-print the receipt, they stated the Drive through printer can't print a clearer one. I asked if he can use a different printer and he informed me no. I can see several other printers in there. Heck, there are at least 3 other printers for over the counter orders. Because the receipt is illegible, I was not reimbursed for my meal from my company.
11/26/2013:
This location needs a new Manager. I pulled up to the Drive through and ordered the 20 piece Nugget meal for $9.99. The Cashier was extremely confused and had to ask several times what drinks I wanted. Once she "thought" the order was right, she had to delete the whole order. She entered 20 Nuggets for $4.99 instead of the meal for $9.99. By this time I am frustrated as I have repeated my order several times and now again. Once she got it corrected she did apologize at the payment window. However, because of her lack of knowledge, this caused a chain reaction and was told to wait a few minutes at the second windows because the Fries were not ready. Now because the cashier error, food prep lack of attention, I received 1 small bag of fries instead of 2 Medium fries. It should not be my responsibility to repeat myself several times when ordering nor should I have to double check the associates work to ensure I am getting what I paid for. It wasn't until I was home is when I realized my order was wrong. Due to cashier lack of knowledge, fries not ready and lack of double checking I receive what I paid for is a reflection of how poorly management runs the facility. I am currently waiting back from them as I should not be held responsible for the management lack of skills to run the business correctly.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- cash, amex, discover, master card, visa
- Neighborhoods
- Uptown, Downtown Denver, North Capitol Hill, Central Denver
- Other Links
- Categories
- Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Ice Cream, Omelets, Cafe, American, Burgers, Hot Dogs, Diner, Fast Food, Yogurt, Sandwiches, Healthy
Good for Kids: Yes