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Reviews

GG
Grant G.

11/02/2021

Provided by YP.com

I would rate 0 stars if I could. My car was removed close to midnight and I had no idea I wasn't parked legally - there was no signage telling me otherwise. If I had not caught the towing person on the way out I would have had to assume my car was stolen. I paid 183 dollars for the pleasure of having to secure a ride across town at 1 AM

S
sherrey.nettles

04/05/2013

Provided by YP.com

Are car was sold back in Oct 2012 to on the road again .sence then the car was sold now my spouce got a ticket in the mail for march the 20th 2013 whats up with this ,should i contact my lawyer.
I called on the road again and said who i need to talk to doesnt come in till ten pm.I gave them a star but only because i had to to write a review.

HB
Hanna B.

11/20/2013

Provided by YP.com

Is it possible for this "business" to still be functioning after 2 years? I parked my car at Scott Brown properties on Ave. A and in a matter of 5 minutes the car was removed from the lot at roughly 10:20 in the morning. I was informed that the property manager informed the tenants that the towing policy was loosely followed and only enforced in cases in which the car was parked their for extended periods of time, and forgive me if I'm mistaken but 5 minutes is not extended periods of time.

Furthermore, I would like to preface this complaint with the comment that I am sure the individuals running this business are good people inherently; however, the nature of their customer service is lackluster. By lackluster I really ought to elaborate- the customer service is so embarrassingly bad that I have no idea how these people haven't been shut down. I have been towed before and the customer service was at least courteous. The employees at On The Road Again are nothing short of careless hogs. $218.30 may not be much money to some, but personally that is a lot of money for a waitress to shell out for a tow. I honestly believe it must have been a slow day for you to tow the ONLY NON-PERMITTED CAR IN A LOT AT 10:20 AM. These people are predators of some sort to be stalking for cars left for even a moment. My discontent with this business will not end with a poor review. The scratch left on the back of my car will be taken seriously even if I need to take it to court.

*if I could give less than 1 star, this business would be deserving of it.*

BM
Brendon M.

05/08/2021

Provided by YP.com

Saved my ass at 4am with a dead battery otw to my first shift at new job. Got me on the road in no time!

RT
Ray T.

06/13/2018

Provided by YP.com

So many BAD reviews and you still doing business it’s a shame that you have a tow truck. And the owner your Rotten mouth needs to be addressed. I don’t wish it on no one but this Company is Rotten hustle

ML
Marsha L.

12/22/2016

Provided by YP.com

They dont make sure there paperwork is legal for a repo my finance co didnt order a repo but the car lot i gave down payment to. Had it ordered but my vehicle wasnt financed thru carlot its a scam they got going claiming your financed get pepwrwirk you start making payments you wake up they stoled ypur vehicle they was ordered thru north texas autos and my vehicle has a luen thru my finance co out of california.. HUGE SCAM.

WK
Wesley K.

07/29/2015

Provided by YP.com

I was walking to my car to put a visitor's pass on my rearview mirror when I found a guy from On The Road Again towing hooking up my car. I told him to stop, but he insisted I pay him $125 in cash for a drop fee, even though he didn't have tow lights on my car or the safety chain hooked up, He refused to give me his name and was very rude. These guys are crooks!

DA
Dale A.

02/20/2014

Provided by YP.com

These people are crooks. They towed my brother in laws car with handicapped plates. He is a 100% disabled vet....yet these fools and the thief Scoot Brown and Co....are ripping off their tennants..

D
dan.seeger

01/16/2013

Provided by YP.com

If there were a lower rating of one star I would do that. These guys are the scum of the earth. They have towed my car, and now my neighbors car FROM OUR OWN APARTMENT PARKING LOT WHERE WE LIVE! They claim that the tags weren't visible, but any simple minded idiot could have seen them if they had bothered to look. On top of that, they still charged us $100 each to get our cars out when they weren't supposed to tow them in the first place. These guys are criminals and need to be shut down.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Category
Towing
Other Information

Parking: Lot, Free

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