Black Diamond Plumbing & Heating, Inc.

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Do not trust Black Diamond Plumbing! We were completely ripped off by this company! They told us that they were the cheapest plumbing company around, & said "trust us". Well please don't be fooled like we were & make sure you shop around 1st.



They took it upon themselves to order the most expensive parts to do the job w/ out even notifying us before hand, btw we didn't have expensive parts to begin w/ but for some reason they thought they were doing us a favor???? Why didn't they ask 1st?????? We would have never have approved such parts to begin with but we were never given any options, what a scam!



We were also overcharged for the labor which should not have taken them anywhere near the amount of time that was stated on the invoice, to bad we didn't stick around & babysit them the entire time. Speaking of babysitting, the man who did the job brought a helper w/ him who just stood around the entire time & yet we had to foot the bill for both of them???? Not only were we overcharged but we were lied to as well, which was completely apparent on the final invoice itself.



We tried to talk to them about their obvious price gouging tactics but they were unresponsive. Please take my advice & do not use this company. Do yourself a huge favor & shop around before you have these clowns show up & rip you off as well.



We made several phone calls to other companies after the fact, unfortunately, just inquiring on how much "they" would have charge for such a job & once again we were told "boy you guys were really taken for a ride". Well lesson learned, never again will we use BDP & we will also spread the word to anyone who is willing to listen, save your hard earned money & call someone else before you get Taken by these crooks! hth