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08/20/2021Provided by YP.com
Awesome very polite punctual answered all questions i asked and let me know without asking if I have any problems or questions don’t hesitate to call the number one pest control company which is Aptive overall rating gets a ten
06/28/2016Provided by YP.com
Aptive is always professional, polite, and their products work!
06/26/2021Provided by YP.com
Josh was very patienta d professional and took care of details.
06/17/2021Provided by YP.com
Knowledgeable in explaining what my service call will include and all aspects of understanding the service contract the technician/ onsite representative was courteous and efficient
05/07/2021Provided by YP.com
Great, above and beyond the call
05/06/2021Provided by YPmobile
First service. Very professional, courteous, concerned and helpful. Thorough as well. Very pleased so far.
08/04/2018Provided by YP.com
I was lucky enough to get Ra'san. To do the service on my house today. He was friendly and happy and I could tell he was smiling under his mask. He asked me questions to see if I had any concerns and really listened. He did a really good job all on the eaves of my house for the spiders and webs. I feel so much better and comforted after all he did to keep the bugs out of my house. Please thank Ra'sad Murphy for me and I hope you keep hiring people like him. You have a valuable employee in him. People like him are who make me keep staying with your wonderful company. Thank you!
01/08/2019Provided by YP.com
Pierre Hamel did an exceptional job, he is very courteous and very thorough. He goes over everything that has to done on the initial service.
11/05/2017Provided by YP.com
Dan Alois performed pest control treatment on my home on 4/17/19. He was very professional and courteous. He called ahead to confirm when he would be at the property and he came on time. He asked about any issues or concerns when he came and then went to work. I had many millipedes in my yard and he took care of these, he also inspected the back yard and swept all spider webs. Before leaving he let me know he was done and I would let The company know if I had any other concerns. Dan is a dedicated technician and a great representative of his company Aptive. Thanks Dan!
02/10/2019Provided by YP.com
Had to call for service in between my regular service scheduled. Dan was polite professional and got the job done. Ty Barbi G
02/04/2019Provided by YP.com
Smith Sabin was great! On time and did a great job as always. Very pleased with this service....
01/23/2019Provided by YP.com
The Service Technician (J. González) was very professional. He arrived within the time window, having called ahead to confirm when he would be at the property. The first thing he did was to ask about any issues or concerns, and then went to work. Before leaving he let me know he was done and that if I continued having problems, or if I had any other concerns, I could call the office. He also reminded me that I would receive an e-mail detailing the work completed. I love this company!
11/03/2018Provided by YP.com
Jason Gonzalez was on time and checked to see if there was anything that has changed since the last time he was here. Asked how I was since he remembered that I had just had surgery the last time he was here. Very nice and caring.
10/29/2018Provided by YP.com
Extremely helpful with all the questions and concerns I had. I would highly recommend this company to others
10/20/2018Provided by YP.com
It was a pleasure to welcome Sheldon to our home! He provided service with a smile, explained everything to me, & confident to address all of our concerns. We are very happy with this service!
10/18/2018Provided by YP.com
Terrell Hill is the technician who provided my service last week. He confirmed the appointment in advance and followed up, via email, afterwards. I’ve just recently become an Aptive customer and, so far, I am pleased with the service. Everyone I have dealt with has been very professional.
10/17/2018Provided by YP.com
They always do a great job, very professional gentleman today by the name of Kewan Currey.
Keep up the great work
09/26/2018Provided by YP.com
As much as I am vocal about reporting terrible experiences, I am even more to opine regarding stellar customer service.
Widgy is EXCEPTIONAL. He addressed me by name, asked directly what has been going on, and for me to show him the spiders before he applied any formulas. Then after I removed my pets, he thoroughly applied the pesticide in each corner unless there was food storage or adjacent bedding/furniture. During the process he educated me on spiders, specifically daddy long legs and gave me stories on how spiders operate overall. He advised what we needed to do --replace kitchen window screen and avoid leaving the exterior doors open-- to keep the outdoor spiders from entering the premises.
Mr. Normil then took care of the outside while we removed all of the kitchen drawers and emptied all the kitchen cabinets for him to apply a different solution. We even went back outside just to make sure key areas were not missed and he did not complain. It was then that we learned he applied a formula for any ticks and fleas! How thoughtful!!! Mr. Normil rushed us not one time. VERY THOROUGH, polite, professional, patient, informative, thoughtful and he seems to enjoy what he does.
After Mr Normil left, he came back to give us additional glue pads that he promised earlier. He did such an outstanding task that we decided we want only Widgy Normil as our permanent inspector from Aptive.
Three days later Widgy came back as a follow-up and did another spectacular job.
09/26/2018Provided by YP.com
I was just serviced by Lamy Seremy. He was very courteous and professional. He performed all services that I requested with care. I am very pleased with his work!
09/01/2018Provided by YP.com
My name is Miguel L, Nick Ferrara was my service provider, he was very professional, called me in advance to confirm his arrival. He was very polite, overall Good guy !!
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