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Reviews

HS
Heather S.

03/21/2018

Provided by YP.com

I was told I could put money down on a wedding dress and if I changed my mind later it would be “no big deal” to get a refund. Less than 24 hours later I requested a refund only to be told by the owner “All sales are final” and “You should have read your contract”. I didn’t sign a contract. I was never told “All sales are final” while I was in the store. The dress never left the store and no alterations have been made. They have refused to return my $500 deposit even though it would cost them nothing to do so. This is no way to do business. A wedding is a huge event. I want mine to be beautiful, complete with the perfect dress. I will never do business here again and you shouldn’t either. Read all the reviews on Facebook if mine doesn’t convince you. Poor customer service and sub par business practice seems to abound at Michael Mason’s. It didn’t just happen to me.

CJ
Constance J.

01/15/2016

Provided by YPmobile

The staff are so helpful and nice!! The will forever have my business! Gorgeous dresses!! Latest Tuxedo trends!

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 256-350-3037

Payment method
discover, visa, mastercard, all major credit cards, amex
Location
Located in Historic Downtown Decatur. Just 2 doors down from Simp McGees, in the 2nd block from the Amberley Hotel.
Categories
Bridal Shops, Bridal Gown Preservation, Formal Wear Rental & Sales, Portrait Photographers, Tuxedos, Wedding Photography & Videography, Wedding Supplies & Services
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