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Niesha B.

03/27/2015

Provided by YP.com

*** DO NOT USE THIS COMPANY ***

On 2/27/15 a company by the name of Ross Allied Trucking was arranged as a third-party carrier by Budget Van Lines to perform a long-distance move from Tn to Fl. Prior to Ross Allied arriving to perform the move, I was quoted by Budget Van Lines a total of 1,580.00 for the entire move. 541.00 was taken as a deposit, 519 to be paid at pick up and the final 519 at delivery. When Ross Allied arrived in Tn, they stated that I had to pay 1,104.35 upfront and an additional 520-750 upon delivery. The merchant also stated that the 541.00 deposit I already paid would not be applied to the amount owed. Upon hearing this, I realized that Ross Allied was not a reputable company and the move was canceled immediately without any services rendered by the merchant. After doing additional research, I was able to verify that this company has a history of fraudulent activity and unprofessional business practices. Upon cancelation of the move I was advised that I would not be charged the 1,104.35 nor the 520-750, as no services had been provided. However, upon reviewing my account, I was not only charged 1,104.35 but also an unauthorized amount of 267.97 that was explained by the merchant as “an error that will be voided immediately”.



After discovering the unauthorized transactions on my account, I contacted the company that arranged the move, Budget Van Lines, as well as, Ross Allied. The merchant was very uncooperative and unprofessional, using foul and offensive language and bullying techniques in an attempt to convince me not to file a complaint or pursue the refund due. William at Ross Allied Trucking hung up on my twice and even hung up on a representative from my bank while we were trying to get the issue resolved. Budget Van Lines although initially cooperative, have now passed the blame on the merchant and told me to "take it up with my bank" if I wanted the money returned from the fraudulent transactions. Budget Van lines is providing customers with carriers with very shady business practices and are assisting these companies by severely misquoting customers despite detailed inventories.

Ross Allied Trucking and Budget Van Lines has created a situation that has caused an extreme inconvenience. Due to the carrier they provided, Ive missed time at work to have the issue resolved, my relocation plans have been substantially delayed, at the time the $1,372.32 was fraudulently withdrawn from my account, I was unable to pay bills due. I now have to exhaust additional time and effort to dispute the transaction with my financial institution because Budget Van Lines no longer accepts fault for this huge inconvenience and has offered no further assistance.



My desired outcome is to receive the refund due as a result of the unauthorized transactions and inconvenience this company has caused. I would also like to warn other families about Budget Van Lines and the carries associated with this company. I would highly recommend all customers to thoroughly research the companies they choose and to stay away from Ross Allied Trucking and Budget Van Lines by all means.

JB
Jay B.

11/18/2014

Provided by YP.com

Unprofessional scam company!

Under no circumstances should you hire this company, they were assigned to move me from Ohio to South Carolina through the Moving Network USA and at 10:00pm the night before pick up the driver texted me and said find another moving company they weren't coming. I will report them to the Attorney Generals office and try to get my deposit back.

DZ
David Z.

09/06/2013

Provided by YP.com

Under no circumstances should you hire this company. In the process of moving my furniture and household items from PA. to FL. they stole $3000.00 worth of my stuff. I called the state police and they told me that because I had a contract with them, I had to go through a mediation process first. (Even though I have witnesses that saw them moving the missing items onto the truck). I have reported them to the Better Business Bureau, and the Pennsylvania Attorney Generals Office, and would advise you to do the same if you have had the misfortune of doing business with these guys. If I could have given them a negative star rating, I would have. "1 star" is way too high!!!!

A
anthony346

01/09/2013

Provided by YP.com

DO NOT GO WITH THIS COMPANY!!! This company is a JOKE and I wouldn't in good conscious want another customer to receive the kind of service we did. The owner, William Ross, is RUDE and has no idea of how to run a business. He specifically said he wouldn't accommodate any of our needs because he was busy watching football. He then said he DIDN'T CARE ABOUT ONE CUSTOMER BECAUSE HE HAD SO MANY!!! REALLY!?! The company LIED about the cost, tried to EXTORT more money, BROKE THEIR OWN CONTRACT, and then DAMAGED most of our stuff in the move. At one point, we almost had to get a lawyer just to get our stuff back! Frank, the guy that loaded our stuff, lied to us and then demanded his tip up front to move our stuff. He then conned his coworkers into unloading the stuff and even lied to them about getting tipped already. This company thinks they are above their customers and have caused my wife and me a lot of stress and money. PLEASE DO NOT GO WITH THIS COMPANY AND SAVE YOURSELF A LOT OF STRESS!!!

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Phone: 704-922-1211

AKA

Ross Allied Trucking LLC

Ross Alllied Trucking LLC

Ross Alllied Trucking

Categories
Trucking-Motor Freight, Movers
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