Cypress Springs Family Care

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CLOSED NOW - Opens at 8:00am

DO NOT GO HERE, PLEASE.

If you want to spared of hundreds of dollars of false charges, run around from employees and managers, then do not go here. I went in for a covered visit in March of 2015 and then later they billed me for testing that I NEVER ordered. I know they have no record of me requesting these tests and the collection agency and the clinic are both avoiding contact. It is not June 2016. Over a years worth of time wasted. Every time I ask for the manager, its "oh shes not here" "Oh she is out this whole week" "oh please come again later". I never thought I would be caught in all of this mess for a simple check up. I will never go here after I resolve my issues with them.

It’s been almost a year that I’ve tried to discuss and resolve the several billing errors that Cypress Spring Family Care has committed and I’ve failed to settle the matter with the billing department. There have been inaccurate and duplicate charges as well as wrong, duplicate, and missing billing codes among other issues. I have been lied to, mislead and given the run around by the staff and manager DeVonya Vasquez. I warn you to stay away or to be cautious when dealing with them. I went in for something that is 100% covered and came out with over $900 in charges. It’s unfortunate that as a patient you cannot trust a hospital or physician to charge fairly for their services. Let me reiterate do not go to Cypress Spring Family Care unless you want a whirl wind of problems and headaches!

Went to this place on 18th June for labs, it's been a week and no call from them. Impossible to get the PA or the doc. :(