Grow It Land Designs, Inc.

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CLOSED NOW - Opens at 9:00am

I purchased 2 garden wall ornaments and needed to return them. 1st I did not receive my charge receipt for my purchase. Only received a register receipt. When I called to advise of this and that I would be returning items, I was told only a store credit would be given. No Way! I was not told this upon purchase. I had even explained that I might have difficulty hanging these wall arts due to the winds in my yard. The Sales Person/Mgr did not mention at that time, that if I return the items that I would only be given a store credit! I do not shop there normally because they are not in my neighborhood. I had just been passing by driving from Las Colinas to my home. I am still waiting for store manager to call me back as she does not work everyday and no one else can handle making an executive decision on this subject. --- as of 5/5/11 Mgr contacted me and advised even though they only give store credit - She will credit my credit card as long as I remove my bad reviews online.-- When the credit actually shows up on my online credit card statement I will then give a better review. As long as they come through with my $51 credit, all will be right with the world. Just be aware all buyers, that any returns at this establishment is for STORE CREDIT ONLY!

I wanted to send you this letter to say thank you for a wonderful job done on my gardens. We absolutley love the results. When we started this project we found that many of the landscape companies that we talked to were not able to provide creative design that we were looking for. Grow It was able to come out and make a full set of recommendations for everything from drainage and irrigation to plants layout. We were also impressed with the flexibility displayed as my husband and I saw the project coming together and wanted to make minor adjustments. What we loved the most was watching Juan design a garden that is full of color and texture. Juan was a joy to work with and his passion for what he does was evident every time we talked to him and more importantly in the end result. If you need to have a reference for future customers, please feel free to use us.



Sincerely,

Dena Bauckman