Lowe's Home Improvement

Write a Review925-566-9000

CLOSED NOW - Opens at 6:00am

Employees walking around talking to each other while we wait for help. Customer service desk employee did not care to make sure we were helped.

They were very very helpful and polite.

Way better then Home Depot in concord. Prices about the same but better service and way better product. Also they will send you starter discounts about every 2 months with 50 dollars off 250 or more spent. If you do it right then you can get 50 off every 2 months and do a little work on your house at a time. They are really helpfull I got 20 sheets of subfloor and they used the forklift to get it out to the parking lot and they helped manually load it with me. Also they have a loading area for the big stuff and it is right through the door buy the cash register, someone was thinking.

Nice, new store but the customer service is awful. Go in at night and there is no one around to help you and once you do find someone who works there they can't answer most questions anyway. It's like there isn't enough employees working at night to cover the departments. Out of 5 visits to the store, I walked out twice and made purchases elsewhere and the third time I made the mistake of making a large purchase and returning it and it has taken three trips to get the charge off my credit card. If you have to shop at Lowes go to the Pittsburg, CA store, they are friendly, helpful and easy to deal with.