CCPA
Byers Imports Volkswagen is an automobile dealership that offers new and pre-owned vehicles, vans, minivans and sport utility vehicles. It sells a variety of new Volkswagen models, such as the Eos, GTI, Jetta, Passat, Rabbit and Touareg. The dealership has an inventory of vehicles that includes several makes, including Cadillac, Dodge, Jeep, Buick, Chevrolet, Ford and Toyota. Byers Imports Volkswagen s service department offers automotive services utilizing advanced diagnostic and repair equipment. The parts department of the dealership provides a variety of parts and accessories and offers online parts catalogue. Byers Imports Volkswagen is a part of the Byers Automotive and is located in Columbus, Ohio.
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Hailey T.
Hailey T.

03/03/2016

Provided by YP.com

Bought my new Beetle conv in Oct 2014 on the condition I would receive different wheels. Was made very clear I wasn't interested in the car unless the wheels were swapped out. 18 months and 23k miles later and I still don't have them. Attempted to check in on the situation while getting my second oil change and was told they won't be following through bc I left a negative review on FB. Rather than rectifying the situation so I could update my review to a more positive one, they turned me away altogether. I've also had countless problems with my car and the service department has yet to handle things with any bit of proper customer service. I couldn't regret this purchase more if I tried. Byer's is a nightmare of unfulfilled promises, absolutely terrible customer service, and far less than thorough management. Save yourself the headache and go to MAG.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Sun:
Brands
Jaguar
Payment method
all major credit cards, amex, check, debit, discover, financing available, master card, visa
Neighborhood
East Columbus
Categories
New Car Dealers, Auto Repair & Service, Used Car Dealers
Other Information

Parking: Lot

Payment Options