Woodhill Family Medicine

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I've been a patient of Dr Youselfian for almost 10
Years I followed him from Providence Northeast to
Irmo family medicine to Woodhil family meds.
Dr Youselfian is an awesome dr. He really cares about his patients. The staff is awful
The department manager name Chris made me feel bad to the point I was sitting in the back crying... My husband and I fell on a hardship
And had no choice but to file bankruptcy
I didn't know doing this wood kick me out the practice... I tried all I knew to get the matter taken care of. ,they had kick me out canceled all my up coming appointments... The staff was real rude to me.. I didn't want to lose my dr .. All of them
They even cancell the dr I was given a referral to
So now I'm stuck with no diabetes meds high blood pressure meds e.t.c
If only I had known by filing bankruptcy would have cause me to lose my long time dr's
I wouldn't had put them on there. Didn't think our hardship now becomes my personal hardship
Gonna miss my dr..

When we first arrived in the Columbia area, our military insurance provider appointed Dr. Yousefian to be our primary care doctor. He is simply the best. I've lived in many locations and come in contact with many, many doctors and yet, for me, Dr. Yousefian stands out as one of the top in his profession. He's kind, empathetic, and a patient listener. Even more importantly, he's proven himself highly dedicated to giving my family the best care possible.

The nurses and office staff are also exceptional. I had a medical emergency and not only did the doctor continue to reach out to me until my crisis passed, several in the office did as well. Very impressive. The office staff (and I'm talking every single person I've interacted with...) are the kind of people who run and open the door for you when they see you in pain, work tirelessly with your insurance to get you the appointments you need in the quickest time possible and are ever ready to answer any concerns that you may have. I've even been at the practice very late in the evening and yet they didn't rush me out, giving me all the time I needed to make sure all was in order before I left. (A special "shout out" to Judy who reached out to me many times with kindness and concern during my medical crisis and remained unsatisfied until I got all the tests and appointments I needed in an impressively short amount of time. Also a note of gratitude to the receptionist who recently worked and worked with me and the schedule to get my child, with an ear infection, in to see our doctor on short notice. )

I would also like to point out that it is a large practice so, yes, sometimes I encounter a "phone call overload" and can't get through. I can really empathize with the reviewer becoming frustrated with this, but I've learned to simply wait 15 minutes or so and try again. I'll usually then get through to a friendly and apologetic voice.

As a final note, I'd also like to add that it's a bit of a drive for me to get to this practice. I have to drive 40 minutes from my home (sometimes many more depending on traffic) to get there, not by choice but because my doctor shifted offices to this location. Even so, the drive, to me, is worth it because I feel that my children's and my health are in good hands and you really can't put a price on that or weigh it against any minor inconvenience.

I just moved to the area, I didn't feel well so one of my husbands coworkers recommend this place. I went and absolutely love the Dr. However my husband got sick and really needed to see a Dr.. I called and for and hour the phone just rang.. I was confused being it says the practice opens at nine.. I finally got someone to answer the phone and she said there is a caller ahead of hold. I said okay.. She never came back.. After 10 mins of waiting I called back the phone just rung... I called again she answer.. Took my husband information and then says oh he's not in the system you can see a dr tomorrow at 4.. I said he really needs to see a dr. Today.. She then says in a rude voice ..HE NEEDS TO GO TO THE EMERGENCY ROOM OR URGENT CARE... If he's a new patient! I have not ever heard of this I have never had a dr office to tell me to go to the er if your a new patient. Asked her name she said grace..I'm very disappointed, was looking to make thus a family dr but I will not go back