U-Haul Moving & Storage of Fort Jackson
5604 Forest Dr, Columbia, SC 29206
Reviews
12/02/2018
Provided by SuperpagesBEWARE AND DON’T USE THIS LOCATION IF AT ALL POSSIBLE!! This Uhaul location @ Forest Drive Columbia, SC is the worst customer service I have ever experienced from a Uhaul location. The employees (Andrea and Alison) incompetent and unknowledgeable about their equipment or their system. And could care less about customer service. There is a general manager at this location named Ashley Lewis who is very unprofessional and rude to customers. After she was speaking to me in a rude tone, I did ask what her name was and she never would tell me and once I told her I was making a complaint against her, she informed me she was calling the police on me. On 14 Nov 18, Ashley Lewis (general manager) had me arrested because I would not leave the location without a print out of bill. Once the police did get there she just said the system was down and my receipt had been emailed to me. I feel she only called the police on me in retaliation for another complaint I filed on this location and because I was filing another because of her treatment toward me that day. I have called the Uhaul @ Forest Drive to speak to the owner Guy Robinson, however I was told by the female employee that she did not know who I was talking about. I have filed a complaint with Uhaul corporate customer service about my treatment at the Uhaul @ Forest Drive, however I still have not heard anything from them. It seems like Uhaul is more concerned about getting people's hard earned money rather than customer service and quality assurance.
Signed,
Army Veteran of over 23 years of service
04/21/2013
Provided by YPmobileJust wanted to say that I appreciated all the help 'Tim,' provided when I got my truck from storage. Of course the battery was dead in my truck but Tim provided me with a charger to charge the battery. I was in a time crunch so I was able to get some jumper cables and got a jump from the great employees at Uhaul movement and storage at Fort Jackson! Thanks Tim.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun: - Services/Products
- Propane
- Moving Supplies
- Brands
- Mayflower Transit, U-Haul
- Payment method
- check, debit, amex, visa, discover, master card, cash
- Neighborhood
- Southeastern Columbia
- Other Links
http://www.uhaul.com/locations/truck-rentals-near-columbia-sc-29206/885033
https://www.uhaul.com/Locations/Truck-Rentals-near-Columbia-SC-29206/783033
- Categories
- Truck Rental, Boxes-Corrugated & Fiber, Moving Boxes, Moving Equipment Rental, Moving-Self Service, Portable Storage Units, Self Storage, Trailer Hitches, Trailer Renting & Leasing, Van Rental & Leasing