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K
kfkm001

02/14/2011

Provided by YP.com
Almost made me withdraw!

My husband and I went to Genghis Grill the Saturday before Valentine's Day. Overall our experience was a good one. We had good food, good service, etc. Two days later however I went to our local bank which only has our "fun" money we use to eat out and buy gifts with. I could not withdraw the amount I requested because Genghis Grill had charges me a pre-authorization fee of my bill and then another with the tip included. At first I thought they made a mistake and accidentally charged me double since the server made the mistake of only leaving himself a nine cent tip. I went into the restaurant to fix what I thought was a mistake and he told me in so many words they can keep that pre-authorized amount up to FIVE DAYS! So until it comes off I have paid them not only the $32 we spent there but also and extra $25 they are keeping for five days. If I had written a check today instead of going to the bank I would have overdrawn at MY expense. It boggles my mind how much money they have made on the interest of the money they steal for five days for everyone who uses their credit card at their restaurant. I have never had this happen anywhere else I have eaten out. Nevertheless, we will never be eating there again even though we planned to do so. If you do choose to eat here I suggest using cash so they can't make money off of something they haven't earned.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Fast Food Restaurants, Asian Restaurants, Restaurants
Other Information

Cuisines: Omelets

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