Valvoline Instant Oil Change
240 Old Hartford Rd, Colchester, CT 06415
Reviews
09/04/2014
Provided by YP.comCharged $113 ($30 more than dealer service) to leave the lug nuts loose on my tire (wheel was shaking when I drove out of lot) and to install the wrong size oil filter (had to bring back to dealer for diagnosis and repair - which cost $30 less than what this place charged to do the job wrong in the first place). Their lack of quality service could have gotten me killed and wrecked my engine.
07/11/2014
Provided by YP.comDo not go to this valvoline!!! In a matter of 1 hr they broke both my husband and my cars while attempting simple oil changes. They did not take responsibility for the damage to my husband’s car. Bring it somewhere...meineke is only a mile away and the employees and owners have integrity.
02/07/2013
Provided by YP.com02/06/2013
Provided by YP.comThis is a terrible company. I had been a customer for many years. They changed ownership and went down hill from there. They are now in the business of price gouging on simple oil changes. I went there with my Ford E250 5.4L V8 and it took 6 quarts of oil. They charged $7.95 for the extra quart. Yeah, no big deal there. I sent my daughter there for an oil change. She drives a VW Passat 2.5L V6. They charged her extra for her oil filter $7.95 and $10.95 for an extra quart and a half of oil. $60.00 for an oil change. I went there and talked to the owner. He claimed the VW really took 6.5 quarts of oil. Then he said because her filter wasn’t a screw in type it cost him extra. When he went to look at his invoices, he claimed it cost him three times more than a screw in type. When I asked to see what he pays for that filter, he refused. I wonder why. It likely only cost him $1.50 to $2.00 at most. Still this would not have been the case when John owned it. I went home and look at my daughter’s owners manual. I wanted to see what the oil capacity really is. It is 5.7 quarts. The bottom line is, don’t use this company!
I guarantee you will see extra charges on your bill.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
TollFree: 866-537-2515
- Services/Products
- Oil Change
- AKA
Valvoline Express Care
- Other Links
- Categories
- Auto Oil & Lube, Automotive Tune Up Service
- Other Information
Parking: Lot
Services: Oil Change