Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AL
Alicia L.

08/09/2016

Provided by YP.com

DO NOT USE THIS COMPANY!!! Shady customer service. Great while you are doing business with them but I have tried for 5 months to get my title back and no one knows anything. Too bad I can't give them zero stars.

CK
Candi K.

08/29/2015

Provided by YP.com

This review is for the Columbus MS office. I have been a long time customer of Tower Loan in Columbus. I am late with my payments at times but I know that I have a debt to pay. Recently I recieved a call from Ricky in the Columbus office. He was rude and condescending in his conversation with me. I told him I would be in Friday to make 2 payments and his respomse to me was " Are you really coming to make those payments?" while laughing all the way through the conversation with me. I was offended and could not believe how this child was talking to me. I wondered what ever happened to respect for your customers. I then asked to speak to the manager. The manager was almost as rude as Ricky. He too had a condescending attitude of "I really don't care what you say or how you feel, I am going to take up for the adolescent Ricky."

I work as a nurse and our raises and evaluations are based on peoples perception. I dare say these two would not survive in my arena of work. Unprofessional is a word I would use for them.

I told both Ricky and the manager that I could not pay this off this week but as soon as I could I would never to return to your establishment again. I also promise to deter any friend, relative, or foe from using you in the future. Thank you for your time in this matter. C. Knight.

More Business Info

Hours
Do you know the hours for this business?
Categories
Office & Desk Space Rental Service, Office Buildings & Parks, Real Estate Agents
Suggest an Edit