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YPMobile User

11/03/2012

BEWARE...DO NOT BOOK YOU PRIVATE BIRTHDAY PARTY HERE!!!!!

We recently 10/28/12, had my son's birthday party here. We purchased a special ordered full sheet ice cream cake for his party. The staff was instructed to freeze the cake because of it being an ice-cream cake. The staff did not freeze the cake, in turn leaving the cake melted and destroyed! After speaking with the manager, who stated that she spoke to the owner, he was not willing to correct his staff's mistake....This left my son without a birthday cake on his special day even though they had ice cream cakes there...they would not replace it! I was also out of pocket $40 for the cake. We were told "since you purchased this cake directly from Dairy Queen and not through us...we are not responsible". Can you believe this? At this time, we had to contact the authorities and had to leave my son's party to go out and get another cake last minute. This is a HORRIBLE place to trust with your child's birthday party, VERY UNORGANIZED!! I do understand mistakes do happen but they were not willing to even correct theirs....BAD BUSINESS!!!! DO NOT RECOMMEND TO ANYONE!!!!BEWARE OF THE LACK OF HUMAN CONSIDERATION AND PASSION.....THIS COMPANY DOES NOT CARE ABOT THEIR PUBLIC BUSINESS :-(((

SB
Shawn B.

11/03/2012

Provided by YP.com
BEWARE....DO NOT HAVE PRIVATE ...

BEWARE....DO NOT HAVE PRIVATE PARTY HERE!!!!!



We recently 10/28/12, had my son's birthday party here. We purchased a special ordered full sheet ice cream cake for his party. The staff was instructed to freeze the cake because of it being an ice-cream cake. The staff did not freeze the cake, in turn leaving the cake melted and destroyed! After speaking with the manager, who stated that she spoke to the owner, he was not willing to correct his staff's mistake....This left my son without a birthday cake on his special day even though they had ice cream cakes there...they would not replace it! I was also out of pocket $40 for the cake. We were told "since you purchased this cake directly from Dairy Queen and not through us...we are not responsible". Can you believe this? At this time, we had to contact the authorities and had to leave my son's party to go out and get another cake last minute. This is a HORRIBLE place to trust with your child's birthday party, VERY UNORGANIZED!! I do understand mistakes do happen but they were not willing to even correct theirs....BAD BUSINESS!!!! DO NOT RECOMMEND TO ANYONE!!!!

BEWARE OF THE LACK OF HUMAN CONSIDERATION AND PASSION.....THIS COMPANY DOES NOT CARE ABOT THEIR PUBLIC BUSINESS :-(((

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Ice Skating Rinks, Skating Rinks
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