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Reviews

LS
Lynn S.

06/06/2017

Provided by YP.com

They took my deposit and never gave it back. Kicked me out over no reason and then charged me 3,000$. AND I HAVE NO IDEA WHY!!!. I'M AM SO GLAD THEY WHERE CAUGHT STEALING CARMA!!!!!

TC
Ty C.

07/29/2015

Provided by YP.com

Does anyone know what happens to our rent checks as the company is in transition?? is there an alternate number to call to get any information or help with maintenance requests?

MW
Mary W.

06/24/2015

Provided by YP.com

Just heard oregon dept of real estate appointed a RECEIVER to take over cascade management co!!!!

BC
Brian C.

11/06/2014

Provided by YPmobile
Extremely Dangerous Driver

On 10/11/14, a Cascade Community Management pickup truck passed me on the right just as the lane merged into the left lane almost hitting me and causing an accident. He wanted to get ahead of me, but this is very unprofessional behavior and dangerous as well. This company employee represented his company and it showed a bad image. Keep that in mind.

R
rebecca.carter.127

03/06/2014

Provided by YPmobile
Liars/Fraudulent! DISGRACE OF A PROPERTY MANAGEMENT

We moved out in November of 2013 as we had major issues with this company. Why would any house owner want them to manage their property? Not only do they not respond to calls but they lie! When we got our deposit back they took out 525 out of our refundable deposit. This was due to cleaning and the carpets. As I was not confident they indeed did as they stated I asked for copies of the invoices for the services they provided for the house. I started asking this starting on 12/23 with multiple calls and emails I finally got a copy on 2/13/14. They not only falsely charged me for cleaning services (150) they stated they provided on 12/31 and 1/1 however, I received my refund on 12/23. So how do you charge for services not yet rendered? Then they charged me 250 for stretching and pulling of carpet. Which is not what we as tenants should pay for. When I inquired about all of this I got no response until I email again stating I was going to the BBB and the only response I got was the owner mailed you a check. I got the check with a note on it that states they are refunding me half of the cleaning. Well I will tell you this! You can't charge a tenant for services NOT render prior to issuing a refund and taking the money out. How did you determine the 150 for cleaning when it was provided after the deposit was issued? My message to the owner: your company is a disgrace! You are fraudlent and I will make sure all your tenants are aware of your lies and cheating of the tenants. I have contacted BBB and Fair Housing! I will also go door to door until all are aware to ask for copies of their invoices for what you charge them for. Bottom line is it isn't about the money it is about the principal and you not cheating out your tenants. You haven't heard the last of me.

YPMobile User

11/19/2013

Provided by YP.com

FRAUD! LIES AND STEALS SECURITY DEPOSITS! --

After going through extensive days of cleaning, scrubbing, washing walls, blinds, tracks, and having and outstanding walk-through at move-out... being told we didn't have to paint and that the house looked better than any Jessica had ever seen--- a month later they keep $500 of our deposit to paint for the new tenant. Funny, my move-in proves they didn't paint for us! They use flat paint.... tell you to wash the walls then charge you because the flat paint shows wash marks. We even asked if we needed to paint and was told "NO"... just wash the walls. We did exactly as instructed and our deposit was stolen. The only action is small claims court and I just filed!!

C
carolina25

07/03/2013

Provided by YP.com
No....do not rent from Cascade...

All I can say is..I'm so sorry what happen to you Hirforver. It doesn't surprise me how they handle your situation. They are a WHITE TRASH rental company. I;m glad u fought them and called the police! Also the person who wrote the good review before yours....be careful. Your not safe or u may work for them..who knows because they do that. DO NOT RENT FROM CASCADE

S
scottfromla

10/19/2012

Provided by YP.com
After relocating from Los Ange...

After relocating from Los Angeles i found a new property on craigslist - called, was able to see the unit within a day and was leasing it a few days later. I personally found the staff here friendly easy to work with and low drama.. I have had a maintenance issue since moving into my rental and after using the online maintenance request the issue was resolved within 24 hours.. I had a great experience with Cody and Jessica. !

H
hlrforever

10/10/2012

Provided by YP.com
After putting in a 14 day noti...

After putting in a 14 day notice to break my lease on my rental ( do to a domestic violence/ sexual abuse situation that involved a minor) I received a phone call from Angie. Who was very rude and told me that since my husband was in jail I was not able to break my lease on a 14 day notice that I had to give a 30 day notice and that I would be held accountable for breaking my lease. After advising her that this is what I was told to do by the detective and the housing authority and the police and my attorney. She gave horrible attitude and told me fine I will have to talk to my boss Cody about it. The next day she called back and said I guess we will honor your 14 day notice and we set up a date to turn over the keys and complete a move out walk through. On October 2rd at 9:30am. I was to complete a move out walk through with Angie and turn over the keys to my rental. However that is not what ended up happening. She did a quick walk around the townhouse and complained about anything she could. When I told her I just wanted to do the move out walk through and give her the keys since I knew that I had not left any damages or problems, She told me that she was to busy and forgot the file to do the move out walk through that I just needed to give her the keys and they would send me the bill. I told her that I did not feel comfortable doing that and we needed to reschedule so she could be ready. At that time Angie got upset and told me that each day that I kept the keys I would be f...ing charged for and then proceeded to cuss me out and call me names and we ended up in a verbal argument. Which I told her to leave and I did not feel comfortable with her in my house. She refused to leave and continued to cuss me out. I felt uncomfortable and got into my car to call the police. I was unable to leave as her car was blocking my car in and she refused to move it until I gave her the keys to the rental. She then got into her car and got on her cell phone. I got out of my car and went into the house. About 5 minutes later her boyfriend also known as the maintenance man came to the house and banged on the door. When I opened the door he demanded to come in that he needed to start maintenance. I told him no that we have not completed a walk through. He then started cussing me out and told me he should beat the .... out of me like my husband had that I deserved to get the .... beat out of me and yelled at me for getting in a argument with his girl friend then tried to push through my front door. I was able to get the door closed and call 911. I yelled through the door that I was calling the police and then he and his girl friend Angie both got into their vehicles and left. I then left as well. I later got a phone call from the police officer that was dispatched to the rental and informed him what had happened. I was advised to file a formal complaint and to possibly seek legal action. Later I called the owner of the town house and explained what had happened. She continue to tell me over and over that she was sorry this had happened and reassured me that I would get my deposit back and that she would come meet me to do a move out walk through or help me in anyway I needed. The owner and I had talked just after I gave my 14 day notice so she knew what me and my children were going through. Her and I agreed that she would call the management company to have someone new sent out to complete a move out walk through and that her and I would be in touch if need be. I wont not recommend this company to ANYONE!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
check, cash, no credit cards
Neighborhood
Southgate
Category
Management Consultants
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