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crazydissapointed
crazydissapointed

08/11/2011

Provided by Citysearch
WAY Over Charged

They charged $447.01 for a $20 part, this is on top of a $190 dispatch fee! I got a bill for more than $600 for an hours work and a $20 part. I did call around and other HVAC companies charge between $60 and $90 for the same part installed + labor.

Other HVAC companies = $140 - $170 for the repair

Thomas and Galbraith = $637.01

Lesson learned... I will never use them again!

D
dissapointd
dissapointd

08/09/2011

Provided by YP.com
They charged labor and then $4...

They charged labor and then $450 for a $20 part. When I called them they said it was to cover the labor. I then asked why they charged $190 for my dispatch (usually $90, but it was after hours). I was told that that was just dispatch. Really?!? I called other HVAC places and they were pissed because it is stuff like this that gives the industry a bad rap. I have found that other places also up-charge, but they charge $60-90 for the same part, not $450. I have working AC, but $600+ dollars for a $20 part and an hours work is ridiculous.

More Business Info

Hours
Regular Hours
Mon - Sun:
Brands
Carrier, Carrier / United Technologies, Icp, International Comfort Products, Trane, Trane/General Electric
Payment method
cash, check, mastercard, discover, financing available, insurance, all major credit cards, amex, visa
Neighborhoods
Northland Park, Forest Park
Accreditation

BBB

Categories
Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Duct Cleaning, Duct Cleaning, Furnace Repair & Cleaning, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing, Plumbers, Plumbing, Drains & Sewer Consultants, Sewer Contractors

Data provided by one or more of the following: DexYP, Data Axle, Yext.

Payment Options