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Eric M.
Eric M.


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BEWARE!!! This is by far the worst appliance repair company around. They came out to look at my washer which was giving me an error code. This same error code came up just a few months ago and it was a drainage issue with the pump and that company came out and replaced the pump. SIS came out this time only to look at my washer for 5 minutes and tell me nothing was wrong with the unit. The tech wouldn’t even take the washer apart and look at the pump...he flat out refused and walked out of my house. As soon as he left and I tried doing laundry with my washer “that has absolutely nothing wrong with it” I got the error code again. I called the store and talked to Juan who is the supposed owner who was just as rude and hateful as his service guy. He told me sorry there’s nothing wrong with my washer, implying I was lying about the error code and making it up, because that’s what I like to do for fun I guess?! What a terrible company and a joke. Stay far far away from this company. Read the other reviews as well....that should tell you something!!

Ella G.
Ella G.


Provided by

I just now saw these reviews. S.I.S OHIO repair came out about 1 year ago. The worst communication from the technician. Waiting all day for them to show up and when I called to find out what was going on the technician call me and said he was running behind.

Kevin V.
Kevin V.


Provided by

Were supposed to fix our washer but broke another part when here. instead of telling us they they contacted lowes and closed work order saying they couldn't get the part and no showed for appt despite calling us to confirm repair appt time. Technician "Bill Cannon" did not return several calls. AVOID THESE FAILURES!

Stephanie R.
Stephanie R.


Provided by

Absolutely horrible experience!!! Lowes referred them to us and they were terrible!! Unprofessional! Didn’t show up for appointments and didn’t answer their phone. First guy that came out broke the dryer and then they wanted me to pay for the parts to fix it. Then when they realized it was their fault that it was broken they didn’t take my calls for two weeks. Today the guy was supposed to come back with the parts that he had ordered last week and called me five minutes before I got home and told me he had the wrong parts that he would have to come back another day. Long story short this is a very unprofessional company and no one cares. Never did I hear the words I’m sorry for the inconvenience or sorry for the trouble anything. Stay away from this company!!

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Sis Ohio

Major Appliance Refinishing & Repair