05/01/2018Provided by YP.com
I was referred to Med Vet to see if they could do further surgery on my Jack Russell. He had had a mass cell tumor removed four weeks earlier and it grew back and ruptured.
Dr. Valerius, an oncologist, was very frank about the outcome. Very detailed as to our options, and the expected outcome.
Staff mostly was excellent, as was the ER. doctor, as we went in at 4am.
My only concern, not complaint, is that the care cost statement is vague.
They are very expensive, as you are paying for several years more training and skill than most Vets have.
But I am used to a complete breakdown of the costs from my regular Vet.
An itemized list of every test and procedure, every med, every optional charge.
Charges that may not be necessary , or needed, but may help improve the outcome, or the comfort of my pet.Then I can select these based on my own opinion as to what is best. Also I can consider my financial situation, and ability to pay.
So I think that is where they are lacking. You get an estimated cost that is vague as to what they are providing. No breakdown or itemization. so stressed as you are about your pet, you cannot make an informed decision as to the care you want, need, or can afford.
02/21/2017Provided by YP.com
I have taken several of my dogs there to see the specialists. I have been treated with the upmost respect and honesty. I have had a doctor tell me when test were not necessary and when they were. They recently saved my dogs life. The surgeon was phenomenal and her internal medicine specialist is the best ever. I feel blessed and lucky to have these wonderful people helping my fur babies and myself.
06/11/2016Provided by YP.com
I've had both good and bad experiences with MedVet. Unfortunately it seemed to depend on which vet was taking care of my pet. While two of the vets were very caring, competent and honest one of the vets wasn't honest with me and I spent a lot of money on a pet that never got well. He performed numerous tests which I wouldn't have had done had I known my pet's prognosis. Be sure to ask questions about the big picture - don't put your pet through unnecessary stress and pain if you don't know the chances of survival.
11/30/2015Provided by YPmobile
I hated this place. No one introduced themselves as to who they were when talking to me and giving me info so I always had to ask. I thought the woman with tattoos on her chest and wrists was the vet tech but it was the veterinarian herself. I didn't know what was wrong with my dog and it turns out they didn't either yet they brought up the word "cancer" and tried to play on my fears and guilt me into spending lots of money on testing. They are unethical and I don't know why this facility isn't investigated. People in other fields are monitored all the time by administrative agencies (attorneys, physicians, bankers), why aren't they? I ended up paying $400 with no answers. Went to a regular vet and was told my dog just had dry skin. I'm seriously considering filing a complaint. They totally take advantage of people's emotions. When I said something about the amount to a vet tech she put her finger up not her lips in a "shhh" motion and said: "don't say anything too loud about the amount or they'll suddenly find hidden charges". They get a star for being open and a star for being on my side of town. Otherwise, worthless.
11/07/2015Provided by YP.com
Unethical and incompetent would be the best two words to describe the quality of service provided by Medvet. I was lied to about the prognosis of my cat named Gabriel from the receptionist who had no idea what she was talking about almost spending thousands of dollars as I thought Gabriel would have a chance to live. The truth was, the lab results of his potassium levels represented Gabriel was going into kidney failure and was in critical condition. I almost suffered the financial burden and heartache of Gabriel living only to suffer more and die. On top of all this, the staff went ahead and performed an echocardiogram without my permission trying to charge me ~$330 more. There was absolutely no reason for them to perform this when I informed the staff I needed a bit of time to think of spending the $1800-2200 for all the diagnostic testing and treatment in a 1 hour time span. They even had the nerve to still try to charge me partial amount for the heart echo after telling them I wasn't going to pay it.
If you love your pets please don't take them to Medvet.
To give some additional background, my cat was already being treated from Grady's animal hospital and brought over to see a vet cardiologist from Medvet. My sister brought my cat over while I was out of town and signed a document to allow further diagnostic testing and treatment. However, I was in close contact with the staff and very specifically specified to not go forward yet as it was a lot of money and the costs of future treatments and possible surgery.
08/16/2014Provided by YPmobile
I had to go there the other night for the second loss of my second cat, my Family, in less than a year. They were just as comforting, as kind, as accomodating, as caring as they were the first time with my girl. Dr Jeff Smith, Katie and Erika were helpful, supportive, quiet and so comforting. Even brought my boy a drink of water we asked for and they had a blanket for him to be cuddled in although we used our own. They were so kind and so sweet, and they gave me as much time as I needed with my boy before I had to let go. I highly recommend MedVet, and they have always done a good job... I suppose because I don't want to download this app for this site, I can't leave an official review - but consider this a 5-star review for MedVet on RedBank Rd of Cincinnati.
08/05/2014Provided by YP.com
I have been a MedVet client since at least 2002, traveling to the Columbus office for care not available in Cincinnati. I was very happy when MedVet opened its Cincinnati location and was able to return my cancer dog to her original oncologist in 2011. MedVet has been nothing but professional to me and my pets. I expect a high standard of care for a specialty and emergency practice, and that is what I get. I also get a partnership with the veterinarians who have examined and treated my pets. They consult with each other on their cases, so we get an even better medical perspective and value. I am versed in veterinary care so know what we are getting the real deal. Highly recommended.
07/25/2014Provided by YPmobile
Brought my dog to this facility. The crew was very inexperienced and the entire process was frustrating. $400 into the whole experience they did not have a diagnosis for my pet. However for another $2,000 they can find out for you. I took my pet out of this facility against their medical advice and took him to a real vet the following morning. My vet in Highland Heights Ky diagnosed my dog with a simple case of bronchitis. I spent $85 they prescribed medication, my dog was better the next day.
06/07/2014Provided by YP.com
Made multiple medication errors, forgot to send home necessary apparatus after surgery, customer service is sub-standard (especially for a $4,000 bill), took me 17 minutes to make a simple follow-up appointment due to ill-trained staff, clinical manager took over a week to call me back regarding my issues, never once was contacted by the actual surgeon who performed the procedure.
05/05/2014Provided by YP.com
We thank your oncology staff for the extra time (2 ½ years) that you gave Ruby with radiation and chemo. Keep up the good work and kick cancer in there every chance you get for us. Thank you from my heart.
04/03/2014Provided by YP.com
Thank you so much for all that you and the staff at MedVet have done for Brass.
03/31/2014Provided by YP.com
I would like to thank you and your group for what you are doing for our wonderful working dogs. Please extend my gratitude to your group of dedicated professionals.
03/26/2014Provided by YP.com
MedVet is really a phenomenal place and I tell everyone this when I have the opportunity.
09/17/2013Provided by YP.com
I've had and have a lot of animals and a lot of experience with vets and their practices. MedVet is fine if you don't mind some of their relatively inexperienced staff working on your animals. If you disagree or question anything, watch out! You will soon find out how difficult MedVet can be. Although they like to say they have a passion for animals, their passion for their business comes first. Never forget that when dealing with them.
From now on, for Emergencies and Specialty Care, it's the Blue Ash Care Center for me. Save yourself and your furry friend some trouble and head to Blue Ash instead of Red Bank Road. You'll probably spend the same amount however in my experience, your trust is better placed with the Blue Ash Care Center practice.
08/08/2011Provided by YP.com
They were relly rude and charged 500.00 for a 2 view Xray !Then couldent figure out what was wrong with my dog!!
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