House Calls LLC in Cincinnati, OH specializes in house cleaning, commercial cleaning , and residential cleaning. We always make customer satisfaction a first priority! House Calls LLC always provides outstanding, superior customer service, and constantly ensures the most complete cleaning job available. For more information about House Calls LLC in Cincinnati, OH please visit our website.
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TS
Todd S.

05/14/2015

Provided by YP.com

Dishonest "quote" process. They don't tell you how much the entire job will actually cost UNTIL THEY BILL YOUR CREDIT CARD (that way, you can't simply dispute and not pay the bill). They quote you for "one man hour" (which is of no value) but don't give you ANY indication as to how many hours the job will take -- and therefore, no idea as to how much they will charge you -- until the job is done and your credit card is charged. Simply a HORRIBLE and extremely unclear way to do business.



The total job cost me $266, to clean ONE floor of my house. IF I had known it would cost that much, I never would have hired this company. But I did NOT know it would cost that much until they charged my credit card.



When I complained to the Better Business Bureau, the owner's daughter posted a nasty note on the FB page of my wife's employer. Seriously. The most pathetic and unprofessional thing I have ever seen a company do in response to a legitimate complaint. Stay away from this horrible company.



Of note, I have since hired The Cleaning Authority. Their quote process is transparent (unlike House Calls), the cleaning job was just as good, and it was HALF the price.

More Business Info

Committed To Customer Satisfaction Since 1982

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
House Cleaning; Commercial; Residential
Payment method
amex, discover, master card, visa
Amenities
Coupons Available!- visit website; We offer gift certificates!
Associations
BBB
Categories
Maid & Butler Services, Cleaning Contractors, House Cleaning
Other Information

Services: Sandblasting, Wet Blasting, Window Washing

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