05/23/2012Provided by YP.com
Never to go to this dentist, I am actually traumatized by my experience at this dentist. After waiting for 45 minutes to be seen, we were directed to to examination area, hastily provided a toothbrush and a bag and quickly and told to sit in an examination chair and brush a stuffed animals teeth. The assistant then left to assist bringing other patient's back and did not interact with us at all after this. We waited for another 10-15 minutes to see the dentist. When the dentist did come to see us there was no interaction between him and my daughter (no hello or anything) and very little between himself and me. He gave very quick and generic explaination of what was going to be done with the tools he was using and began the examination, my daughter was scared and began resisting a bit and without any attempt to calm my daughter the dentist pulled out a metal tool used to hold her mouth open and informed me to hold her hands down. After seeing my daughter crying and struggle with fear, I requested the examination stop. I am very angry at the lack of bedside manner and to see a dentist that does not attempt to calm a first time patient or even take a few minutes to greet the patient. I can not express how disappointed I am with this dentist. For a first time patient this was a miserable experience which left me extremely upset. It is frustrating to see the a pediatric dentist that would not take the time to make a child comfortable or try to build some type of rapport with a first time patient, promoting a positive experience for a child. I surely hope that this is a one time experience and that other's have had a better experience. Based on my experience I will not be returning nor will I ever recommend this dentist to anyone!!!!!!!!!!!!! I will be sure to inform anyone looking for a pediatric dentist not to go here
01/09/2011Provided by Citysearch
I find it amazing how many of these so-called parents are so quick to jump on here and complain about how their child was treated at the dentist. That they would actually display to the public just how irresponsible some of them are as parents that they let their childrens’ teeth reach such a state as to require such dental procedures at such a young age. They would rather point the blame at the doctor than accept responsibility for their own lack of action. I'm especially amazed at how supposedly the doctor was so mean to their child, all the while they're sitting there watching it without saying a word. Here’s a news flash: children (as well as adults) tend to be scared of dentists regardless of how well-intentioned he or she might be. Some cry, some cry out load and even some vomit. And then there’s the child! But, let’s be serious. If this was really the case, then it’d fall under bad parenting to let such “torture” take place in front of you and, even in some cases as seen below, nothing more than an opportunity to achieve financial gain. And, yes, I understand that some of the procedures necessary to control children might appear excessive to the average parent, but I don’t think you’ll meet one professional who’s willing to put all his years of schooling and experience on the line to physically abuse a child, let alone in front of the parent! Maybe if you would take some responsibility for your children and actually teach them good hygiene, you wouldn’t need to be making trips like this to the dentist. One woman states that her child had a $5,000 root canal and that she continued going back after that. I had one of these done back in the mid-90's and remember it being expensive, but nothing like this. The fact that she kept going back basically says there's more to the story than the comment displayed. Another even complained that the Doctor told her daughter she needed to brush more often in front of her. You’re kidding me right? He wouldn’t be much of a doctor if he didn’t try to impress on the child/parent steps needed to keep their teeth healthier, handicapped or otherwise. By-the-way, placing metal instruments in someone's mouth is a basic dental procedure whether you’re a child or adult. It’s not considered a torture device. I checked it out! And based on some of these extraordinary accusations, you'd be surprised how often extreme procedures are used to control “unruly” children. I just wish they had similar procedures for irresponsible parents! Then maybe forums such as this would contain reviews that actually held weight. After all, very seldom do the good experiences get written up. It’s simply considered that the dentist did his job.
12/02/2010Provided by Citysearch
I took my handicapped doctor to Dr. Gordon even though he was out of network. I figured that since he claimed to be a pediatric dentist who could treat handicapped children it was worth the extra money. Our experience started in Colerain, where we waited an hour in the waiting room. He never introduced himself to my child and just began to work on her. We said right in front of her that her teeth were in horrible condition ans she should learn to brush better. She has a disease that attacks the connective tissue in her body of which teeth is one of them. She is already highly aware of her teeth and at the age of 8 doesnt need anyone else pointing that out! He wanted to remove 3 teeth and cap 2 more so we made another appt. Today we arrived at the appt, for which we drove to Maineville so she could be seen sooner. She lived with a tooth ache for 2 weeks until she could be seen. When we arrived today, they didn't have her scheduled. They called the Springdale road office and sure enough it was on her chart, but not on the computer. Her chart was at Springdale road office with the notes from her specialist at Children's on how to deal with her pain issues. We originally scheduled an hour appt so she could rest her jaw for a while. They finally brought her back and laid her in the chair. She has a very high tolerance for pain but during the exam he kept raising his voice at her and telling her to lie still. She couldn't speak with that torture device in her mouth to keep her jaw cranked open. She was crying and trying to say ouch and he kept telling her he wasnt doing anything to make her hurt. Her jaw dislocates when it is opened too wide and he knew that - had it in big bold letters on her chart! At one point he caused her so much pain that she wiggled a little. He took his big bear paw and shoved her shoulder down into the table. I had to stand across the room and watch the tears stream down my daughters face! She is now home but has had to have 3 doses of narcotics to control the pain! She is having emergency surgery tomorrow to help with the pain since he never did the extractions!!!!! I am seriously considering filing battery charges against this man. I have already begun the process of contacting the Ohio Dental Board. I will never go back to this guy!!!!!
06/04/2010Provided by Citysearch
We chose Dr. Gordon because he was the only pediatric dentist in our network. Decided it was worth paying more to take our two year old to a pediatric dentist instead of a family dentist. When we got there the office staff was friendly and there was a toy room that my son enjoyed playing in. The dental technician met us in the waiting room and was very friendly with my son. Gave my son a new toothbrush and floss and let him pick out a sticker. Took us back to the examining area. My son was reluctant to sit on the examining table/chair. She gave him a stuffed dinosaur and huge toothbrush to play with. My son loved it and within a few minutes was able to lay back on the chair. He was still a little nervous but was ok. This is when the craziness begins. Dr. Gordon stood over my son with a mask on and tools in his hand and began working on my son. No introduction or greeting. No easing my son into the experience. I was shocked. The dental technician held my sons head, I held his arms and legs. Dr. Gordon used a metal clamp to keep my son's mouth open. He took a minute or two to examine the one side of his mouth and moved the clamp to the other side. Wrote some notes down, examined the other side within a minute or two and took the metal clamp out. The dental technician told us my son could sit up. I asked if we were finished with everything and she said yes. I held my son and Dr. Gordon told us my son needed a possible silver cap on his back tooth and sealants on his teeth. He told me that my son would need to be hospitalized for the procedure and that the procedure would take one and a half to two hours. I was in shock. Shocked that I had paid extra for a ""pediatric"" experience but that stopped at the free sticker, brightly colored walls and toys in the waiting room. Not sure what ""pediactric"" experience Dr. Gordon himself provided us with. So now we're torn at what to do next. My son needs dental work, but I have many reservations about having him hospitalized, and I have many reservations about continuing with Dr. Gordon. I think we will pay the extra money to see a different pediatric dentist or family dentist for a second opinion.
05/19/2010Provided by Citysearch
Only went to Dr Gordon because he was the only pediatric dentist in network. My son was 2 and had some decay and breakage on his front tooth. Dr. Gordon cleaned his teeth on the first fisit. It was terrible. He had me lay on top of my son and hold his legs and arms while the nurse held his face. He also put some kind of metal thing in his mouth to hold it open., The hole time my son cried and screamed. For his broken tooth Dr. Gordon said because of his age he would have to be hospitalized and put to sleep to do the procedure. They got approval with insurance company that they would cover the cost. Dr Gordon told me that he would have to use silver caps on the front teeth and their wasn't another option. The day of the surgery when it was all over and Dr Gordon came out to the waiting room to tell us how it went, he said that since he had time he went ahead and did a root canal and used a white coating over the tooth. I was glad that he didn't use the silver caps as previously stated but also wondered why he had changed after telling us that the silver was the only option. My sons tooth looked great and Dr Gordon did a great job on his tooth. Later I received a bill for $5,000 saying the insurance would not cover this procedure. I only went back a couple more times to see Dr. Gordon for cleanings and the same thing happened each time. I found a new doctor and my son is fine with the new doctor. I would not recommend Dr. Gordon seeing small children. I think he needs to stick with teens and adults.
04/29/2010Provided by Citysearch
I've been taking 4 kids to Dr. Gordon over a period 3-4 years. The office staff is always very friendly and inviting. Their prep for Dr. Gordon is thorough. My kids have had good experiences. My son just said a few days ago as he had a fused tooth extracted that ""he liked going to the dentist more than going to get his haircut"".
Regarding the use of the ""biteblock"" or clamp. I've had one kid that simply fought having his teeth cleaned. I don't think it has anything to do with the office. He simply has that personality. He had the biteblocker put in while his teeth were cleaned. No big deal. It protects the kid from breaking teeth on dental tools.....as well as any fingers. After needing it a few times, he realized crying wasn't going to help and no longer needs the biteblock.
11/11/2009Provided by Citysearch
My teenage children have been seeing Dr. Gordon and his staff since they were babies. Never had a bad experience, kids love him and he has transformed my teenage daugther's self esteem with his great cosmetic work. Our family can't say enough great things about our experiences in this practice...they are wonderful to work with from the staff to Dr. Gordon's personal attention to detail!
08/04/2009Provided by Citysearch
The first thing I will say is that if you want your child to have a major lifelong fear of the dentist, Dr. Gordon is the dentist to take them to! I took my son to Dr. Gordon in Maineville for a few years for his regular checkups. I thought he would be a good dentist to take him to because he works with handicapped kids. My son isn't handicapped but I believed he would be gentle and talk my son through the visit. At the beginning of our first visit, I had to sign a form stating that Dr. Gordon may need to use devices such as mouth clamps, arm/leg straps, etc. I thought it was odd, but I signed it anyway. Every time my son went in for his regular cleanings, Dr. Gordon would use a mouth clamp on my son. My son would cry and choke when he used the clamp. The last visit we went to, Dr. Gordon had one of his assistants hold his face still, another assistant hold his legs, and he made me hold his arms all while he is sobbing uncontrollably! I felt awful! After he was done with the cleaning, he had the nerve to state that my son needs to be checked out for behavioral issues. Well of course he has issues...you've traumatized him! Dr. Gordon had my son so fearful to go in for a checkup that I couldn't even mention that he was going to the dentist without him sobbing uncontrollably. We now go to Dr. Gennantonio (he's AWESOME!) and he and his staff take the time to talk my son through the procedures and make him feel at ease. Dr. Gennantonio is so good, he doesn't have to use a clamp. Imagine that!
09/29/2008Provided by Citysearch
We only went to Dr. Gordon b/c he was the only pediatric dentist in our network within 50 miles! My son was 3 when we started going to Dr. Gordon and has sensory issues along with an extreme phobia of any type of doctor. He is scared to death anytime we are in a Dr. office. When we first went to Dr. Gordon he told us our son needed dental work and that he would have to be hospitalized b/c he was so young and wouldnt sit still it ended up costing us over $700! In addition he has a horrible bed side manner he didnt talk to my son and try to ease him through this scary experience he just pulled his mouth back and started working, my husband who took him even said that he knew it had to be scary for a 3 year old. Then just this past week my son had to be hospitalized AGAIN for more dental work and he put two silver caps on my son 2 teeth in the front of his mouth! He did put a white covering over the front but you can still see the silver by his gum line and it makes it look like his teeth are dead! I pay all this money for my son to have a good smile not for him to be a target for kids to make fun of him. I have paid close to 2k on his teeth already at the age of 4 I certainly would have paid a little extra for the white caps they have now. Some told me to get a 2nd opinion when they found out how much money we were spending but now that I have read the rest of these reviews we definantly will get a 2nd opinion!
08/12/2008Provided by Citysearch
I would not recommend Dr. Gordon,
My daughter who was 7 at the time had to have silver crowns put on her teeth for 2 cavities. Dr. Gordon started working on her and she was not all the way numb, so she started crying, and he told her to shut up, then he started to put the crown on and she started screaming and trying to get away, because she was in so much pain, and he had his assistant come in and hold her down, and told her to shut up or he was going to kick her out of the room, while he hammered the crown on her tooth!
She would not eat and all she did was cry for 2 weeks after that, in pain with her mouth, so I took her to see her pediatrician who had to put her on a antibiotic mouth wash, and referred her to see a new dentist!
The new dentist had to scrap cement out from under her gums, which was causing the infection, and making it swollen, and red! We were told by the new dentist that she is lucky she will not have permanent gum damage, since he ripped the gum trying to make the cap fit!
My daughter is not handicap, and he was very rude to her, makes me wonder what he does with other children who can not speak there minds, since he states he is great with mentally and physically handicap kids! That?s one of the reasons I went to him, because I figured if he had patience to work with them, then he could handle my 7 year old daughter!
Very simply put- just because a physician is ""IN NETWORK"" does not make them the best to go to. Dr Gordon is a perfect example of this. Though his credentials state pediatric, there is absolutely nothing ""pro-child"" about him. He uses heavy sedation on most young children which is typically NEVER covered & exceeds hundreds of $. If you refuse, he tells you if your child begins to fight he will refuse to treat them/ he did this to us. My child started to wake up and he called my name (I was sitting close to him) & Dr Gordon gruffly told me to shut my mouth after I was trying to tell my son it would be ok. I watched him with other kids - he pushed them back down in chair, told mom's to lay on kid's legs to hold them still, & even huffing & puffing in frustration if they wouldn't ""behave!"" I heard him tell on older child ""this is nothing-you are overreacting & need to stop it"" Our kids were seen & we vowed NEVER to return. I would gladly pay top dollar see an out of network MD, to prevent the trauma a child appears to leave with once he sees them. My sedated son had no memory of the trip but was very ill when he woke for remainder of day. My older son begged not to return- enough said!
I would not recommend Dr.Gordon but it is not because of the office staff or his personality.
I thought everyone was okay. The problem is Dr. Gordon reffered my 7 year old son to an
Orthodontist. Both Dr. Gordon and this Orthodontist were adamant that my son needed extensive and
expensive work done. Feeling overwhelmed,my husband and I went for a second opinion. Surprise .....
He does not need this work done. I am dissapointed because Dr. Gordon made it seem like this work
was needed ASAP as did the Orthodontist he ""reffered""me to see. I will not be taking my children back to
Dr.Gordon. Please get a second opinion.
03/20/2007Provided by Citysearch
The receptionists where very nice but that's where it ended. Dr Gordon is not very nice even though he is working with children and fears that they may have. He did not make my 4 year old son very comfortable and this was his first visit. He did not like me asking about my 7 year old needing braces because not all of his teeth were in yet. I was pregnant at the time of the visit and was not told that I should not be in the back room. I read that AFTER the appointment. I have switched dentists and they refuse to give me my X-Rays that MY insurance company paid for! I would NOT recommend him.
03/13/2007Provided by Citysearch
Dr. Michael Gordon and his staff are very nasty people. My husband , my children and I have had several very unpleasant experiences with Dr. Michael Gordon and his receptionist. Stay away from this horrible doctor. They are not good with children, their office is cramped an out of date, they are rude and they refused to give us our x-rays when we switched dentists. Dr. Michael Gordon has a terrible manner with children, he is gruff and makes rude comments to the children. DO NOT GO TO DR. MICHAEL GORDON! You will regret it. We only went to Dr. Michael Gordon, three times, because he took our Dental insurance. It is worth the extra money to go to a nice dentist.
01/06/2007Provided by Citysearch
Dr. Gordon is a horrible pedatric dentist. He has 0 tact and does not know how to deal with children. This was her first dental appt. She was a little shy but dr gordon told me that I do not brush her teeth and she will have 10-12 cavities in 6 months. We both left the office in tears. We are now going to see a different dentist next month... DO NOT GO TO DOCTOR GORDON!!!
12/13/2006Provided by Citysearch
Doc Gordon was a great with my two little girls. One is 3 the other 2. They both have soft teeth and one had bottle mouth. He was nice in his conversation with them and the staff was very informative to me and helped in everyway they could. They gave me upfront cost and they where kid friendly. My boys are 11 and 7 and they did not dread going to the Dentist one had a tooth pulled and a silver cap and he is still okay about going to the dentist. They all smile at Doc Gordon.
07/31/2005Provided by Citysearch
I took my son to his first dentist appt w/ Dr. Gordon. Being his first visit to a dentist, my son was naturally timid. Dr. Gordon & staff were curt with my son, even going so far to tell him he was faking it when he began to cry and telling him to knock it off. Despite being a pediatric dentist, Dr. Gordon has absolutely zero tact with kids at all. He seems to be in it mainly for the money (missing a visit will cost you an outrageous $75) and even recommended braces for my son- who was 4 YEARS OLD at the time. I'm not a dentist, but even I know that it's pointless to recommend braces for a kid who didn't even have his first adult tooth. I suggest finding a better dentist!
More Business Info
- Regular Hours
Mon - Thu: Fri: Sat - Sun Closed
- Extra Phones
- Infant Dentistry, Child Dentistry and Adolescent Dentistry, Handicap Dentistry, Pediatric Dentistry
- Payment method
- master card, visa, cash, debit, discover, insurance
- Member OF THE American Academy OF Pediatric Dentistry
Gordon Michael L Dmd Incorporated
Michael L. Gordon D.M.D.
Gordon, Michael L, DDS
L. Gordon, Michael D.M.D.
Michael Lewis Gordon, DMD
Dr. Michael L. Gordon DMD
- Dentists, Cosmetic Dentistry, Dental Clinics, Dental Hygienists, Endodontists, Oral & Maxillofacial Surgery, Orthodontists, Pediatric Dentistry, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
- Other Information
Insurance: Delta Dental PPO, Delta Dental Premier, DeltaCare USA
Specialties: Pedodontist, Kids, Dental Pediatrics, Pediatric Dentistry, Dentistry For Children, Youth
By Appointment Only: Yes