Eastgate Custom Graphix

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CLOSED NOW - Opens at 10:00am

Dropped of 1 shirt to see how it turned out. After waiting 14 business days and 2 phone calls I spoke with Don about just picking up the shirt so I could move on finished or not. He said that it was out being done at that very moment ( of course, right?) and that I could pick it up around 5 or he would stay a bit if needed so I could pick it up. No need I said as I would just pick it up in the morning. Next morning arrives, and so do I. This time I was not speaking with Don, but another person that informed me that the shirt was not there, but would be there in an hour or so since it had not been finished yet. he even wondered why I was there for it since I had just "dropped it off 2 days ago" Well, obviously this was not the brightest bulb, but I figured I would cut my losses. I offered to pay them for it and either they could deliver it or I could return later. Well, you guessed it, the bill for the shirt that I still did not have was $15 more than quoted for which he could not explain, remember, he also thought I had brought the shirt in just 2 days earlier. At this point he decided to call for assistance. At this point I decided to truly cut my losses. I left no shirt, nothing. Within a couple of days, Don did send me a picture of the shirt saying it was ready. I did not go back, why you may ask? IT WAS DONE WRONG!! Don still had not had it done correctly! Moral of the story? There are too many other like businesses out there. Go to them. Not only did they not complete the work even close to the time they said they would, they raised the price, and then... it was still wrong! And yes, I still have the picture of the poor work in my email in case you want proof!

Beware! If you are looking solely on price with no customer service then give them a try. If you are looking for your business to be valued I would go elsewhere. If you do give them a try, get your price quote up front first otherwise you may be very surprised after the work is done. Check around at other print shops first. You can get just as good a deal somewhere else with better service.