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Margaret A.
Margaret A.

12/31/2018

Provided by YP.com

I'd like to express my gratitude for rescuing me Christmas eve. My flute just stopped playing halfway through a rehearsal. I couldn't believe I could reach anyone so late that day, just a few hours before the service. Pat took great care and my Brannen was back to normal for the performance. I am so grateful. I've appreciated their guidance and patience with me and my students through the years Her repairs are first rate and have made my deadlines each time. Thank you from an appreciative teacher!

WB
Wendy B.
Wendy B.

11/15/2018

Provided by YP.com

Cincinnati Fluteworks did a great job fixing my sweet Haynes flute. It has been a long time since I had it worked on and I really forgot how well it CAN play. But I don't think it's played this well since it was new, and it even looks beautiful. I have a very light touch and Pat's padding was so careful I have no trouble at all. Everything is nailed. Every other person I've taken it to I've had to take it back several times because I think they have a heavier touch. I couldn't be happier! - And she makes great coffee! Highly recommended!

JL
Judith L.
Judith L.

04/20/2018

Provided by YP.com

Pat is obviously experiencing some difficulties. I have had very positive dealing with her in the past, but she has now had my flute for 7 months with sporadic communication about having to do a double overhaul, extreme illness, and only being able to work when she is feeling a bit better. I can be sympathetic with illness but not with lack of communication, especially since she told me that my flute would be overhauled in 3 weeks initially. Is there really only 1 person working at this place of business? I can't get ANYONE to answer the phone or an email! BEWARE. I'm very fearful that I'll never see my flute again.

KR
Kandice R.
Kandice R.

11/22/2016

Provided by YP.com

I only gave Cincinnati Fluteworks one star because it won't let you give it 0. Pat has had my flute and my piccolo for over 7 months now and claims health issues, and waiting on parts as her reasoning for not sending them back. I have now asked her send my flute and pic back even if it is in pieces. I am so upset, I am very worried that I will never see my prized instruments ever again!

HM
Holly M.
Holly M.

11/14/2016

Provided by YP.com

There are only two people in the area who fix flutes, and I clearly picked the wrong one. I was given a "three week" estimate...and tomorrow will make it three MONTHS since I gave Pat my flute. I've heard a litany of excuses (from health issues to missing parts), but the fact of the matter is that I haven't had my flute for THREE MONTHS...and counting.

I was finally able to get Pat on the phone and she has agreed to send me my flute via mail, but if I do not receive it by the end of business this coming Friday, I will have no other alternative than to contact the authorities.

MR
Michael R.
Michael R.

12/23/2015

Provided by YP.com

North sold my client’s flute on consignment in 2006 but still has not paid most of the sale proceeds. My client has a 2009 civil judgment against Cincinnati Fluteworks LTD and Patricia North. NORTH ADMITTED SHE OWES MY CLIENT THE MONEY AND SIGNED A CONSENT JUDGMENT ENTRY. You can see it all at Hamilton County Municipal Court Case 09 CV 8144.

Layne N.
Layne N.

04/18/2015

Provided by YP.com

I just received my flute back from Pat. She changed the pads and did a few other things for general maintainence. I have to say it made a huge difference. My flute now plays beautifully and it is much more enjoyable to play. It did take a little longer than the original estimate but Pat was easy to contact and always responded to my texts/calls/emails. I did express my concerns to her about the reviews and she stated that she had some health issues at that time but had taken care of all complaints. I will go back again.

F
flutelady
flutelady

04/24/2011

Provided by YP.com
I went in to buy an accessory ...

I went in to buy an accessory and came home with my Ultimate flute!

I'm a professional player who has been fortunate to have a small but great group of students. Unfortunately, the economy has hit my profession like it has everyone else. I sold my wonderful professional flute a few years ago to pay for badly home repairs. At the time, I purchased a very surprisingly nice pre professional flute from Cincinnati Fluteworks to be able to teach and do occasional gigs with. I've done business with them for years buying flutes for my kids and always came away with some new bit of advise or flute knowledge I hadn't known before. Always a good experience. Last week, I went in to buy 2 Solexa Thumb Ports (they seem to always have low prices on good accessories). I mentioned in conversation what I had been researching in the hope that "some day" I could have another top of the line professional instrument. Pat North answered all my questions, brought up aspects of new flutes I really didn't know anything about - and explained them. She brought out a wonderful group of instruments that played the way that I had described my ultimate flute. Pat had me play them before telling me the models and prices. I really put them through my "tests" and fell in love with one that was soo much better than what I even had "in my ear". It didn't turn out to be the $17000. instrument I had been researching. It was many thousands less. I bought it. I took it home and have been a very happy camper ever since.



The other thing that occurred to me once I got home was Pat had given up 3 hours of her time to help me. I know my trying flutes was unexpected and I know how busy she is, but she never made me feel rushed, or that she had other things to do. I really appreciated that. Many thanks for a wonderful experience.

LeeAnneFlute
LeeAnneFlute

04/24/2011

Provided by Citysearch
Went to Buy a Solexa Thumb Port and Came Home w/ Dream Flute

I'm a professional player who has been fortunate to have a small but great group of students. Unfortunately, the economy has hit my profession like it has everyone else. I sold my wonderful professional flute a few years ago to pay for badly home repairs. At the time, I purchased a very surprisingly nice pre professional flute from Cincinnati Fluteworks to be able to teach and do occasional gigs with. I've done business with them for years buying flutes for my kids and always came away with some new bit of advise or flute knowledge I hadn't known before. Always a good experience. Last week, I went in to buy 2 Solexa Thumb Ports (they seem to always have low prices on good accessories). I mentioned in conversation what I had been researching in the hope that ""some day"" I could have another top of the line professional instrument. Pat North answered all my questions, brought up aspects of new flutes I really didn't know anything about - and explained them. She brought out a wonderful group of instruments that played the way that I had described my ultimate flute. Pat had me play them before telling me the models and prices. I really put them through my ""tests"" and fell in love with one that was soo much better than what I even had ""in my ear"". It didn't turn out to be the $17000. instrument I had been researching. It was many thousands less. I bought it. I took it home and have been a very happy camper ever since.

The other thing that occurred to me once I got home was Pat had given up 3 hours of her time to help me. I know my trying flutes was unexpected and I know how busy she is, but she never made me feel rushed, or that she had other things to do. I really appreciated that. Many thanks for a wonderful experience.

amynoe
amynoe

03/19/2011

Provided by Citysearch
Exceeded Expectations

I am an adult amateur playing a Prima Sankyo Silver Sonic that I've had since 1985. It had never had an overhaul, and on the advice of my flute teacher and another flutist, I took it to Pat. She was reported to really know the soul of the flute. It took her four weeks, one longer than quoted but with apologies, and she did an absolutely amazing job. I only needed to play one note to realize the amazing transformation. It plays beautifully and looks gorgeous. I could not be more thrilled with the loving work Pat did.

CaitlinRd
CaitlinRd

12/17/2010

Provided by Citysearch
I Love My New Flute & Flute Security Blanket

I recently bought an older Powell Conservatory model flute, newly refurbished and overhauled from Cincinnati Fluteworks. I opened the case when it arrived and there was a beautiful silk Flute Security Blanket laying on top of it. Not only elegant, but really practical. It will keep the tarnish away from my new flute. I love it. I ordered a couple as Christmas gifts for my students and they were shipped the next day. They were'nt expensive, but look really classy. I even got in on the free shipping. Here I'm going on about the Security Blanket, but I've got to tell you about my flute.

I'm an ""older"" flutist who has a few students, but I play for fun mostly. I've been window shopping for a flute for years - half heartedly. I just didn't know how to go about looking or deciding on a flute. All the choices and options kind of scared me. From my first phone call Cincinnati Fluteworks knew what questions to ask to help me figure out what kinds of things -like tone, how it feels, - that I really wanted. They didn't try to convince me to like something. I really don't know anything about mechanical things on the flutes and they helped. They sent me flutes to try that all fit what I described, and I just fell in love with one of them.

They emailed when the flutes were shipped, they called to check in with me when I got the flutes, and they called back to see if I had any questions. I'm just not used to people being genuinely interested. It was great service. I've called back with questions and they were just as attentive then as before I bought it.

I'm really happy and I enjoyed working with them.

Gcorks
Gcorks

11/23/2010

Provided by Citysearch
Flutes I ordered arrived earlier & better than I expected

The flutes I ordered for my students to try came earlier than we expected. We were comparing them with flutes from other companies that really took a long time to arrive. We had a mini flute convention day. What a great experience for the kids.
Over the many years I've dealt with Cincinnati Fluteworks, I've bought probably over 90 instruments for students. They always arrive in better adjustment, play better, and last longer because of it. Whether it is a repair coming back, or a new flute, it always has been better than I expect. I just want to publicly thank them for being so patient with me and my perfectionism.
Now at least 2 more students will have instruments that play beautifully. They will serve them well for a few years anyway - they are soaring so fast, that I expect they'll be in step up instruments sooner than we know it. Thank you again!

Wingjack
Wingjack

04/27/2010

Provided by Citysearch
Daughter's teacher said repair made flute ""Better than New""

Linda, my daughter, was elated to receive her flute from having it repaired at Cincinnati Fluteworks. It was even finished before they originally said it would be. She was most pleased with the quality of the repair and the appearance of the flute. Linda is in University, so I suggested she take it to her flute professor for him to check it out for her. I phoned him and he pointed out several specific things (that I, the non-flutist-Dad) didnt understand, but made the point that the technique and materials used in the repair he usually sees only on high end Symphony type professional flutes. (Lindas flute is not a professional instrument) He also said that the tone was ""awesome"" and better than before. Ok, now Im impressed.

The people there I spoke with were polite and professional, and on different occasions did several extra things for my daughter that werent charged and quite beyond - in a good way!- the realm of what Id expect from a repair shop.

Pat North followed up with us a few weeks after delivering the flute and I was glad to give her a good report and a sincere Thank You! Lindas first choice of Grad Schools in flute performance chose her to attend in the Fall. I am confident that her performance is due in part to the great improvement of her flute by Cincinnati Fluteworks repair.

DHimm
DHimm

02/03/2010

Provided by Citysearch
Cincinnati Fluteworks comes to our rescue Again

Cincinnati Fluteworks has come to my and my students rescue again! The kids had contests this weekend and 2 of them had flutes that really should have had overhauls a year ago. Kids always seem to wait til the last minute! Pat North did a miracle in getting them to play well again – AND one was ready overnight – the other in 2 days. I know she was sick for a while a year or so ago, but her work, scheduling, new flute inventory are really back. Actually I like it better now, because I get to work with her directly when I am – or my kids are looking for a flute or headjoint. She has an unusual combination of experience and knowledge as a pro flutist and technician. I’ve used a lot of techs, but she knows and can do much more than most. She knows how to fit a flute to someone, and why it works for them. I trust her with my pro flute for repairs and for being honest and reasonable with my kids and their parents. That says a lot.
She's always come through for us and I just wanted to write in as a THANK YOU!

dudettemm
dudettemm

09/20/2009

Provided by Citysearch
Great!

I know some people have had bad experiences, but that was definitely not the case when I got my flute fixed. I had an overhaul done on it in late August: polishing, new pads, corks, cleaning, etc. She did all of this quickly and thoroughly, I only had a loner for about a week before I got mine back. My flute sounds so much better now. My pads aren't leaking anymore so I don't have to use as much air and my footjoint is no longer loose. I'd recommend her to anyone who has some issues with their flute, she's very good at what she does. Her pricing is pretty reasonable too, and she updated me on the status of my flute while it was being repaired and consulted me frequently about the modifications she was making (e.g. what kind of pads, felt or cork, etc.). So from my experience, I'd definitely recommend her and her business =]

Saxman
Saxman

07/19/2009

Provided by Citysearch
Never got flute security blanket

I ordered a flute security blanket about a year ago, and never received it. I called several times and was given the run around. They charged my credit card. I sure am glad I didn't order a flute. This place will take your money, and you get nothing. Do not order or send anything to Cincinnati Fluteworks.

ChrisJWagner
ChrisJWagner

02/09/2009

Provided by Citysearch
My Fluteworks Experiences Have Been Good

I'm sorry that many other reviewers have had such bad experiences with Pat North and Cincinnati Fluteworks. That, however has not been my experience. I've had three experiences with the company over the last seven years, all of which have been good. I rented out an alto flute; I've purchased a Trevor James cantabile 2 step-up flute; and just recently had that flute overhauled. The overhaul was completed expediciously without incident. Between the time I dropped the flute off for repair and my scheduled pick up time, the City experienced a level 3 snow emergency which closed schools for a week and hampered many businesses for several days. Pat was able to stay on schedule despite the adverse conditions. Her knowledge is superb and her work expert.

bottomdrawer
bottomdrawer

01/23/2009

Provided by Citysearch
Fluteworks is sketchy at best

Be sure to check out the numerous tax liens against Fluteworks' owner/operator Pat North on Hamilton County clerk of courts. She has a certified judgment against her in 2008 for failing to pay wages to an ex-employee. Additionally the corporate charter for Fluteworks lapsed in 2006 due to non-payment of Ohio taxes. This is not a person who is concerned about lawsuits, tax liens, or judgments rendered against her, and if you end up having to pursue her in court, get in line and good luck trying to collect! You won't be the first.

Read the other users' reviews about their ""missing"" flutes and extensive delays and you'll probably want to think twice about taking your prized instrument here. Take it to a more reliable, established repair shop.

wiseone2
wiseone2

01/23/2009

Provided by Citysearch
fluteworks

If you knew how much debt and liens she has against her you would understand why she is so ""dishonest"", actually her acts are criminal and she should have been charged.

qwaaaah
qwaaaah

12/18/2008

Provided by Citysearch
STAY AWAY FROM CINCINNATI FLUTEWORKS!

2+ yr ago I contracted with Pat North to sell my piccolo on consignment. Whenever I asked about it, it was usually ""out with someone on trial"", but no sale commitment resulted. I told Pat in May '08 I wanted the piccolo back. Pat became harder and harder to reach and was evasive about getting it back to me. On JULY 10 I finally spoke with her and she said the piccolo was still not sold but there was a person who was very interested in it, and the piccolo was ""out on trial"". I told her I wanted either a definite sale NOW, or return my piccolo immediately --- no one needs to keep ""trying a piccolo out"" for more than a few days. That's the last I heard from her. After that, she wouldn't respond to my calls, a registered letter, and emails. Her website was down. I filed a claim with my insurance. On Sept 16 my investigator said he reached Pat and it was only then that she finally admitted that she sold my piccolo ON JULY 2 (notice that's BEFORE I talked to her on July 10 -- why wasn't I told it had been sold?). Pat has never yet contacted me about this piccolo, and I have not received my payment for its sale, nearly 6 months later. This story is much more complicated than I can detail here, but the bottom line is that Pat is not truthful, she has not honored her end of the contract, she is deceiving customers, and if you have any business dealings with her - BEWARE. Avoid Cincinnati Fluteworks like the plague. Also, if a ""Jennifer Cox"" or ""William Cox"" of Cincinnati is out there, then I hope you'll contact me. Apparently you bought my piccolo (Haynes #924)? I'm trying to verify that. Pat crossed out the name of the buyer on the papers she had to fax to my insurance investigator, but we could kind of see some of the info anyway. I believe that Cincinnati Fluteworks was an excellent, reliable, top-quality business at one time (established in 1975) --- what happened? How sad for everyone involved, -- the customers AND PAT herself.

More Business Info

Hours
Regular HoursHours available for appointments: Tuesday & Wednesday 12- 6; Thursday & Friday 11 - 6; Saturday 10:30 - 2 We're happy to accomodate your schedule!
Neighborhood
The Heights
AKA

Cincinnati Fluteworks Mateki Flutes

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Categories
Musical Instruments, Musical Instrument Supplies & Accessories, Musical Instruments-Wholesale & Manufacturers