Carter's Towing & Auto Repair

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OPEN NOW - Closes at 5:00pm

"Dishonest" and "Crooked" are the best words to describe Carter Towing. I accidentally parked in the wrong lot during my first few days of a new job (which was my fault), and I was towed into Carter's locked lot on Dodds Avenue. In my situation, they charge $125 to pick up your vehicle within the same day, but they close at 5:00 PM. So, because my vehicle was in the lot overnight, I was charged an extra $20. I called to ensure my car was still there, and the gentleman quoted me $145.

Upon arriving to pick up my car, they tried to charge me $165. Only after some back-and-forth with the individual, he finally agreed to honor their quote of $145. My car was only in their lot for one night, so I suppose this gentleman was hoping I was awful at math or passive enough to let him swindle me.

Additionally, they had two large breed dogs freely roaming the lot when I was trying to pick up my vehicle. The individual I was speaking with allowed them to walk around me, smell me, etc. I felt it was disrespectful to allow the animals to encircle me, and the owner should have restrained them.

Lastly, just as a testament to how untrustworthy this company is, upon arrival my boss (who gave me a ride to Carter's) refused to leave me there alone. I'm a young female, and my boss (a man) knew I did not need to be in this location without somebody watching out for me.

Deceitful and crooked as a question mark. It's in your best interest to stay away from Carter Towing.