If you?re looking for a heating and cooling expert, we?re here to help. Keeping your H.V.A.C. systems in working order should be worry free, and should never be hassle. We have expert specialists to take care of all your H.V.A.C. needs. We are equipped to handle your routine maintenance and emergency repairs, so you're never left out in the cold-- or the heat. If you need air conditioning installation or repairs, heating system maintenance or someone to assess your indoor air quality, we have a specialist that can help. Contact us today to put your H.V.A.C. issues behind you.
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Reviews

S1
S 1.

02/05/2018

Provided by YP.com

Slow service. Outrageous price for ER service. No call back on estimates/service calls. Loyal customer since 2013. Do not use.

02/06/2013

Poor Workmansip

Worst heat pump ever. They installed it, had to call them in a couple days. Next The A coil went bad, while working on it they messed up the king coil, called them they had to order another, problems for the last three times always with king coil each time freeon, leak on suction side of king coil. Paid last bill and told them I would find another to service unit since their maintenance was so bad. No response from the office nor the owner guess he fiured he had cleaned me out enough.

08/12/2012

The Best!!!

I don't understand the bad reviews on here. Chad is the most honest person that anyone could deal with. I agree with the recent review that stated customer service is their main priority. They installed my heat pump quickly and efficiently and the price was very good. Their work was also very neat. I would recommend them highly!!!

07/31/2012

always satisfied with answers/attitude/competence.

We have used custom heating and air since our hvac was installed in our new home in 2010. Although another company installed the system originaly, we knew they were not the best choice to maintain the system. We chose CHAA to service our AC because they were local, and were impressed by the way they fixed our problems without dissing the original bunch. They have always been prompt in coming out, completely honest in what was wrong, and sympathetic to our predicament. I honestly believe this company would rather build it's reputation on customer service rather than to get rich quick by other --than-honest practices, The reason I'm writing this is because only the dissatisfied post comments, and that is not fair to companies trying to provide a fair service for a fair price. If you have any doubts, just give them a chance- you'll find out for yourself. I'm completely convinced the best value for my money is with Chad's boys at Custom Heating and Air in Church Hill TN. Jeff Hale.

06/03/2012

More Money

Disappointed with this company I would not recommend using them to anyone I know. Spent too much money to have my heat pump fixed. The technincian said it was running fine three days later my heat pump quit working again. I could not get this company to come back out without charging me another fee. I had to eventually call another company who fixed what they said was a small leak in the coil.

07/19/2010

no call no show!

This company said they would be here today, and we waited all day. Several times today we tried to call, and no one answered. I finally got someone to answer at 2:00. I wouldn't have minded the delay if I had known this morning. Now they are saying it will be tomorrow. I will leave another review to let you know how it goes...

03/06/2009

Disappointed in Custom Heating and Air

Can not get any satifaction,numerous complaints with unit,numerous calls with numerous promises (not followed thru),very disappointed with company and unit.

More Business Info

Hours
Regular Hours
Mon - Sun:
Services/Products
  • Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equ
Brands
Amana, Armstrong, Carrier, Coleman, Janitrol, Payne
Payment method
mastercard, amex, discover, visa
Accreditation

Trane Comfort Specialist

Categories
Construction Engineers, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Air Quality-Indoor, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers
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