Lexington Center-chicago Ridge

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Although I'm not one to write reviews, I just could not let this experience past without informing other NOT TO PUT THEIR LOVED ONE IN HERE FOR ANY REASON!!! My grandfather was admitted here for a post-hospital rehab stay. He was discharged before he even stayed two weeks despite the fact that he is still not walking. I encountered dirty bed linens and soiled undergarments in his room where the nurse left them. They also place residents who are a fall risk at the nursing station for hours on end and get upset with the patients when they complain or have to use the bathroom.Then, his cellular phone came up "missing"! Upon asking the nursing staff about this, one nurse took me downstairs to their laundry room and the staff told me they had no idea what I was talking about (although I could tell then they were trying to cover up something). After three days, the phone miraculously appeared and had been washed in their washing machine. Without notifying the patient or our family, they took the liberty of placing his phone in rice and allowing it to absorb the moisture before they returned it to him. It now shows clear signs of water damage and his insurance will not cover this. Of course, Lexington's staff(CNAs, RNs, and social workers) LIED to us about knowing where the phone was to cover up that their staff DAMAGED it and now they are claiming that there is nothing they can do about it. One nursing supervisor even told us they were doing a good deed by placing his phone in rice without asking and making the situation worse. We were given the run around for a week straight and then they tried to act like they didn't know what we were speaking of on his discharge day. In summary, I would never recommend this place to anyone. The staff is just simply collecting checks.