05/07/2014Provided by YP.com
We live in Gurnee and we called RR for a clogged drain. Danny #2153 came in the following day. He was very informative and gave us some advises to prevent future clogging problems. Although they're pricey, he guaranteed his service with warranty for 6 month. Hoping no more leaks in the future.
04/18/2014Provided by YP.com
I live in a home in North Chicago Illinois. My service tech Danny #2153 was professional and very friendly. He gave good advice regarding preventive measure for sewage backup.
04/17/2014Provided by YP.com
We live in a 4 unit townhome in Aurora, IL. This morning we woke up to water coming out of our drain in the garage as did my other neighbors. I called RR and they sent Bill within the hour. Bill was awesome. He looked around our unit and figured out the issue within minutes. He unclogged our main line, tested it and we are good to go. I'm hoping I never HAVE to call again, but if I do I would call RR again. From the first call to customer service, the responsiveness and the repair, everything was TOP NOTCH! Thank you so much.
04/05/2014Provided by YP.com
This is the second time in recent years (in Kenosha, WI) that I have called RR. The last time I had a laundry tub clog which was fixed and new PVC pipe was recommended to replace old rusty pipes - this repair has held up wonderfully. Today I simply had a plugged up toilet - it was fixed within a few minutes and now all is well. I am very satisfied with RR and I would call them again without hesitation.
03/20/2014Provided by YP.com
Unfortunately my sewer backed up into the basement and I needed (wanted) to have a flood control system installed. The techs that came out for the install were very professional and treated us and our property with great respect. They kept my wife and I informed throughout the process. I chose to have Roto Rooter install this because they have been around for a long time and I expect they will be here down the road if any problems should arise.
03/09/2014Provided by YP.com
Prompt service, even in bad weather. Ended up needing a spot repair in sewer line. Have needed their service on or of for years and would recommend them.
02/22/2014Provided by YP.com
I have always used Roto Rooter. I need to have them clean my main sewer line every 1 1/2 years. They have always come out within 3 hours. I would definitely recommend them.
01/18/2013Provided by YP.com
My experience with Roto Roooter overall was good. The two guys that eventually came out were very professional and fixed the problem. My only issue was that I called at 1:30pm on a Saturday because of water in my basement. They gave me a service time between 2-5pm. The first guy that came out finally arrived at 5pm, he identified the problem but could not fix it because he did not have the right part on his truck. So I had to wait another 3 hours before the next technician came out.
Melissa from Oak Park, IL
12/31/2012Provided by YP.com
They are always professional and complete the job satisfactorily. I've had them out on weekends, evenings, and holidays and they are just as prompt as when they respond during standard business hours. I recommend them highly.
11/16/2011Provided by Citysearch
November 15, 2011
I would like to share my experience with the Plumbing company Roto-rooter, I call the company the morning of the 15th and they were able to take care of my problem the same day. two very professional and friendly men named Mel 2708 and Chuck 9840 arrived at the time I requested. they made an assessment of my problem and did not try to recommend services that were not needed. they worked quickly and allowed me to watch them remove the roots and dirt from my sewer main. I had priced what needed to be done by calling other companies and the price was fair but the work was excellent! thank Roto- rooter. Lamar
11/20/2010Provided by YPmobile
Great service from the first call, within the 2 hour period the problem was fixed. From dispatch & scheduling to delivery everything worked. Eugen was excellent in his knowledge and professionalism. I will call these guys again when needed.
12/30/2009Provided by YP.com
called roto-rooter 800-get-roto number on 12/21 mid day. had the roto man at the house within the hour. fixed the batrhroom sink, left the place clean and tidy. would recommend Roto-rooter to everyone that needs plumbing help.
12/21/2009Provided by YP.com
If you're having a plumbing emergency, Roto Rooter plumbers are the best. My main sewer line backed up and after being unsuccessful at resolving the problem myself, I called Roto-Rooter who has been in business since 1935. I figured, I couldn't go wrong. The call taker was very professional and efficient. She made it easy to make a decision. She told me that she would have someone at my house as soon as possible. Approximately ten minutes later a service technician was calling me for directions to my house. He arrived at my home in less than one half hour. His name was Andre and when he arrived, he too was very professional and efficient. He accessed my problem and within the hour, he had removed the the blockage from my main sewer line. We all have a tendency to take certain things for granted but your life becomes totally interrupted when you're unable to use the bathroom, or take a shower without the waste water backing up into your basement. I would not hesitate to recommend this company to those who have similar problems. Thanks again and much appreciation to RotoRooter.
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