No sign of my shipment 6 days after the close of Reebie's delivery spread. I have aches and pains all over from alternately sleeping on the floor and an air mattress, and I am missing clothing, contact lenses, and countless other essentials that I have no time or money to replace (just started a new job). All Reebie has done is offered a measly $100 "gift certificate," though that was 7 days ago and I have yet to receive it. My things were packed on 8/27, and I was given an initial delivery spread of 9/4-9/14. In the middle of those dates, something came up and I had to be out of town for a few days. I spoke to a representative, and she said I had two options: (a) keep the current delivery spread and pay for storage and redelivery if the shipment arrived during my absence; or (b) shift the delivery spread to 9/12-9/18. I was hesitant about getting my things later, but the representative recommended shifting the spread as the best solution. On 9/17, Reebie told me that my shipment had just left my hometown and that there was no way the shipment would reach me by 9/18. My employer contacted them on my behalf, and Reebie blamed my date change for the delay. This is completely unjustified, because Reebie told me 9/12-9/18 would be the new delivery spread. If they had informed me that delays could result from the change, I certainly would have opted to keep my original dates and pay any storage and redelivery charges. Today is 9/24, and there is still no word on my shipment (or the gift certificate). I simply cannot believe that Reebie has made no reparations and that they have blamed me for their delays. Please do yourself a favor and stay away from Reebie.
Thanks Bill and Rich,Your help was very much needed and I appreciate your moving team's effort. Our move from Chicago to the suburbs is something that I just didn't want to deal with. Now I just have to work on the commute :)We'll figure out the bedroom set somehow - LOL.Best regards and thanks again!