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Reviews

01/02/2010

Very Poor Customer Service

I received a new silver coin as a gift from Kedzie Koins. It came scratched up! I called, described the problem, and asked them if it was okay. They acted as though they didn't have time for me and said they would replace it. I had to send it back with my own money, and they sent a replacement that was worse!! I called, they said, "Sorry, send it back." I did it again thinking that surely they would have one better this time. The third one was worse than the other two combined!! In the beginning, I described the piece to them, If they had nothing better they could have easily taken the 2-3 minutes to check and then told me so. That would have saved me a significant amount (weeks) of headache, money, and time. I will never have dealings with this company again, and I encourage others to consider their options.

09/16/2009

Trusted Company

When my father passed away he had a collection of coins not know where to go. I pulled out the yellow pages and found 4 coins store not to far from my mom's home. We stop at Kedzie Coins 1st and was treated like family they took so much time explaining everything to my elder mother and really made us feel welcome. We left and moved on to the other 3 coins shops and ended back at Kedzie Koins later that day. I just want to tell anyone who has a second thought about going anywhere else don't Kedzie coins gave us the best price and made us feel welcome. Thank you

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: 773-471-3028

Phone: 773-471-3029

Services/Products
Antiques Coins Collectibles Diamonds Jewelry Pocket Watches
Brands
coins, diamonds, estates, gold, platinum, silver
Payment method
amex, discover, master card, visa, check, cash, financing available
Neighborhoods
South Side, Chicago Lawn
Category
Antique Repair & Restoration
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