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12/22/2016Provided by YP.com
This is the worse company I have ever come a cross.
You buy your item worth thousand dollars and no exchange and no return...
Very rude people and boss.....
I am a rehabber and needed a back flow toilet. Not knowing much about these type of toilets I sent a man who works for me to buy one. The salesmen was not helpful in the slightest. He acted like this was rocket science and talked down to me chastizing me for not knowing exactly what I needed in a back flow toilet.He went out of his way to talk down to us. In the future I will definitely try to find another place to help me with plumbing supplies.
I recently purchased a Toto toilet at Consumers. I first researched all the toilets they had in stock on their website. The website is very thorough and has spec sheets, pictures, and the same pricing that they have in their store. Then I went into their showroom and one of the salesman took the time to be patient with me and answer all my questions. They even recommended a good plumber to help install it for me.
I pulled my leaky faucet off on Saturday thinking that a new washer would do the trick and discovered that my high-end fixture had a much more complicated system than the usual tiny piece of rubber. After hours running to Menard's, Home Depot and the big hardware store in the hood all the "experts" were stumped. I stopped by Consumers on my way out of the loop today with low expectations and walked out 5 minutes later with the correct replacement part and installation guidance. Helpful & friendly, quick and a couple of minutes out of the loop on the way home - what more could I ask? Now, I'm looking for plumbing projects around the house so I can stop by again.
More Business Info
- BBB Rating
- Regular Hours
Mon - Sat:
- (312) 878-8002
- Payment method
- mastercard, amex, visa, discover
- West Side, West Town, Fulton Market
- Kitchen Cabinets & Equipment-Household, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Bath Equipment & Supplies, Bathroom Fixtures, Cabinets & Accessories, Bathroom Remodeling, Building Materials, Hardware Stores, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Wholesale, Kitchen Planning & Remodeling Service, Plumbers, Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers, Plumbing Fixtures, Parts & Supplies, Water Heaters
- Other Information
Parking: Street, Lot, Private
Specialties: Bathrooms, Kitchens