Ray's Splash Planet Pool and Fitness Areas are temporarily closed for maintenance from October 2, 2017 until Spring 2018.Ray's Splash Planet Pool and Fitness Areas are temporarily closed for maintenance from October 2, 2017 until Spring 2018.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

M
mommycnr

06/12/2013

Provided by YPmobile
Waste of time and money

Went there for the first and last time today.

I should have considered all the bad reviews that I read.

Just after 45 minutes that I had paid $28.00 (for me, my 2 kids and my mom) some kid pooped in the pool, and they started cleaning it and said that pool would re-open 25 minutes later. For OBVIOUS safety and health reasons I would most definitely NOT let my kids go back in the water. Spoke to the lady at front desk who sent me to the manager and he told me I could not get a refund. Really?????? It's not like I did not like the place and decided to leave. There was POOP in the pool. I thought they were very inconsiderate with the situation, Kids were just starting to have fun. I will never ever ever ever bring my family back to this place.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 704-336-7600

Payment method
debit, mastercard, visa
Neighborhoods
Fourth Ward, Uptown
Categories
County & Parish Government, Exercise & Physical Fitness Programs, Public Swimming Pools, Water Parks & Slides
Other Information

Good for Kids: Yes

Suggest an Edit